Customer Service Representative

4 days ago


Indore, Madhya Pradesh, India ICICI Lombard Full time
Job Description

Functional /Business Responsibilities : Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency Ability to understand and handle irate customers Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications Ability to achieve stretched targets and able to manage the organization standards Maintain Superior quality service by following organization standards

  • Indore, Madhya Pradesh, India NetRTech Solutions LLP Full time

    Job descriptionCompany DescriptionNetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.Role Description Customer Service Representative -...


  • Indore, Madhya Pradesh, India GoodVibes Placement Services Full time

    Company OverviewGoodVibes Placement Services is a leading recruitment and outsourcing firm based in Indore. We specialize in providing highly qualified professionals for senior, middle, and junior management positions. Our mission is to reduce unemployment in India and provide excellent services to our clients.Job OverviewWe are hiring a Customer Service...


  • Indore, Madhya Pradesh, India TechFun consultant Full time

    Company OverviewWelcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you...


  • Indore, Madhya Pradesh, India ICICI Lombard Full time

    Job DescriptionDescriptionWe are seeking a dedicated Customer Service Representative to join our team in India. The ideal candidate will be responsible for providing exceptional service to our customers, addressing their queries, and ensuring a positive customer experience.Responsibilities- Provide accurate information and assistance to customers regarding...


  • Indore, Madhya Pradesh, India Akash Asati (Proprietor of Sabkajobs Placement Company) Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Akash Asati (Proprietor of Sabkajobs Placement Company).The ideal candidate will possess excellent communication skills, strong problem-solving abilities, and a customer-centric approach.Key Responsibilities:Handle customer inquiries and resolve issues in a...


  • Indore, Madhya Pradesh, India Elite Manpower & Training Academy Full time

    Job OverviewWe are seeking a motivated and empathetic Customer Service Representative to join our team in Indore. This full-time position is ideal for freshers with 0 to 1 year of work experience, offering an excellent opportunity to kick-start a career in the Human Resources Services industry. The selected candidate will interact with customers, resolve...


  • Indore, Madhya Pradesh, India Unitask Full time

    Job SummaryThe Customer Care Representative is responsible for ensuring customer satisfaction by addressing inquiries, resolving complaints, and providing accurate information about products and services. The role requires excellent communication skills, empathy, and the ability to handle a variety of customer concerns in a professional manner.Key...


  • Indore, Madhya Pradesh, India Teleperformance Global Services Private Limited Full time

    Job DescriptionJob Title : Customer Service RepresentativeExperience : 1 3yrsLocation : IndoreJob Description :Education & Qualification :- 70% Graduate hiring and 30% undergraduate.- Minimum of 1+ year experience as a relevant customer service executive in a premium contact centre is mandatory.- Typing speed & accuracy of 25 WPM with 85% accuracy- 100% work...


  • Indore, Madhya Pradesh, India NetRTech Solutions LLP Full time

    NetRTech Solutions LLP is a company that excels in providing innovative solutions to its clients. Our expertise in placements, technology consulting, project execution, product development, sales, and training enables us to deliver exceptional results.This is a full-time role for a Customer Service Representative in Ahmedabad. As a Customer Service...

  • Customer Service

    2 weeks ago


    Indore, Madhya Pradesh, India GoodVibes Placement Services Full time

    Company OverviewGoodVibes Placement Services is a highly reputable recruitment and outsourcing firm based in Indore. We specialize in providing qualified professionals for senior, middle, and junior management positions. Our mission is to reduce unemployment in India and provide excellent services to our clients. Our company values customer success and...


  • Indore, Madhya Pradesh, India Impact Hr And Km Solutions Full time

    **Job Overview:**We are seeking a highly skilled and motivated Customer Support Executive to join our team at Impact Hr And Km Solutions in India.This role is ideal for freshers/entry-level candidates who are passionate about delivering exceptional customer service and looking to grow their careers in a dynamic environment.Responsibilities:Provide top-notch...


  • Indore, Madhya Pradesh, India Witbloom Consultants - A Leading Training & Job Placement Firm Full time

    Location: IndoreIndustry: BPO / Call Center Experience: 0-4 yearsKey Responsibilities: Handle inbound & outbound calls , emails, and chats for international customers. Provide accurate, timely, and professional customer support. Resolve queries related to products, services, billing, or technical issues . Maintain high levels of customer satisfaction...


  • Indore, Madhya Pradesh, India ICICI Lombard Full time

    Job OverviewAt ICICI Lombard, we are committed to providing exceptional service to our customers. As a Customer Service Representative, you will be responsible for ensuring a positive customer experience by addressing their queries and resolving their issues in a timely and professional manner.Key Responsibilities- Provide accurate information and assistance...


  • Indore, Madhya Pradesh, India CHARISMA ORGANIZATION Full time

    Company OverviewWe are Charisma Organization, a leading provider of customer service solutions. Our team is dedicated to delivering exceptional support experiences for our clients.SalaryThe salary range for this position is between ₹23,000 and ₹27,000 per month (CTC).About the RoleThis is an exciting opportunity to join our escalation desk as a Customer...

  • Customer Service

    2 weeks ago


    Indore, Madhya Pradesh, India TechFun consultant Full time

    Job DescriptionCompany OverviewWelcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise,...


  • Indore, Madhya Pradesh, India Impetus Career Consultants Full time

    Chat Customer Service RepresentativeBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience.As a Chat Customer Service Representative working on site in Ahmedabad, Gujarat (Opp. L.J. Group of Institutes, Off S.G. Highway, Makarba), you'll be a part of bringing humanity to business. #experienceTTECWhat You'll be...

  • Customer Service

    2 weeks ago


    Indore, Madhya Pradesh, India TechFun consultant Full time

    Company OverviewWelcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you...


  • Indore, Madhya Pradesh, India Helioster System Full time

    Helioster Systems is a dynamic and innovative company focused on providing top-notch solutions for global clients. We are seeking an International Voice Executive to join our team, specifically in a lead generation process that involves outbound calls to US-based clients. If you have a passion for customer interaction, a strong work ethic, and are fluent in...


  • Indore, Madhya Pradesh, India NetRTech Solutions LLP Full time

    About UsNetRTech Solutions LLP is a specialist in placements, technology consulting, project execution, product development, sales, and training. We deliver innovative solutions to our clients, providing exceptional results.Role OverviewThis is a full-time Customer Service Representative position at our Ahmedabad location. As a key member of our team, you...


  • Indore, Madhya Pradesh, India VIBRANT STAFFING SOLUTIONS PVT LTD Full time

    Appointment of new dealers & distributors. Visit dealers & distributors for follow up. Product demonstration as and when needed. Touring of at least 20 days in assigned territory. Achieve Sales Target. Calling active or old customers to encourage the purchase of items. Processing all customer purchases accordingly Developing and sustaining solid...