Help Desk Support Specialist
2 days ago
Perfect Recruits is seeking a skilled Customer Service Representative to join our team. As a Help Desk Support Specialist, you will be the primary point of contact for clients, providing exceptional service and support.
About the RoleThis is a full-time position that requires excellent communication skills, both written and verbal. You will work with clients to resolve issues, answer questions, and provide solutions to problems.
Key Responsibilities- Provide top-notch customer service via phone, email, or chat
- Analyze client concerns and offer tailored solutions
- Work closely with internal teams to resolve complex issues
To be successful in this role, you will need:
- A strong background in customer-facing roles
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
We offer a competitive salary package, including:
- Fixed salary: ₹21,500 per month
- Variable bonus: ₹2,500 per month
- Overtime pay available
We pride ourselves on offering a supportive work environment, including:
- Rotational shifts to accommodate different schedules
- 6 days of work followed by 1 day off
- Opportunities for growth and professional development
To succeed in this role, you will need:
- Excellent English communication skills (5-level Versant)
- Previous experience in customer service or hospitality
- Strong analytical and problem-solving skills
The estimated salary range for this position is ₹3.1 LPA (6 months) to ₹3.2 LPA (1 year), depending on experience. In addition to your fixed salary, you will also receive a variable bonus.
Why Work with Us?We are a dynamic company that values our employees and provides opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply.
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