Help Desk Support Specialist

2 days ago


Andheri, Maharashtra, India Perfect Recruits Full time
Job Overview

Perfect Recruits is seeking a skilled Customer Service Representative to join our team. As a Help Desk Support Specialist, you will be the primary point of contact for clients, providing exceptional service and support.

About the Role

This is a full-time position that requires excellent communication skills, both written and verbal. You will work with clients to resolve issues, answer questions, and provide solutions to problems.

Key Responsibilities
  • Provide top-notch customer service via phone, email, or chat
  • Analyze client concerns and offer tailored solutions
  • Work closely with internal teams to resolve complex issues
Requirements

To be successful in this role, you will need:

  • A strong background in customer-facing roles
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer

We offer a competitive salary package, including:

  • Fixed salary: ₹21,500 per month
  • Variable bonus: ₹2,500 per month
  • Overtime pay available
Benefits

We pride ourselves on offering a supportive work environment, including:

  • Rotational shifts to accommodate different schedules
  • 6 days of work followed by 1 day off
  • Opportunities for growth and professional development
Skills and Qualifications

To succeed in this role, you will need:

  • Excellent English communication skills (5-level Versant)
  • Previous experience in customer service or hospitality
  • Strong analytical and problem-solving skills
Salary and Benefits

The estimated salary range for this position is ₹3.1 LPA (6 months) to ₹3.2 LPA (1 year), depending on experience. In addition to your fixed salary, you will also receive a variable bonus.

Why Work with Us?

We are a dynamic company that values our employees and provides opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply.



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