IT Network Support Specialist
17 hours ago
Job Title: IT Network Support Specialist
Powermax Fitness India Pvt. Ltd.
A dynamic and exciting opportunity has arisen for a skilled IT Network Support Specialist to join our team in DN Nagar, Andheri West, Mumbai 400053.
Job Overview
- We are seeking an experienced IT professional to provide technical support for our computer systems, mobile devices, and other tech products.
Responsibilities
The successful candidate will be responsible for:
- Handling IT project activities assigned to you, ensuring timely completion and high-quality deliverables.
- Monitoring and maintaining computer systems and networks, troubleshooting issues promptly.
- Providing exceptional customer service through face-to-face or over-the-phone interactions, helping set up systems or resolving technical issues.
- Troubleshooting system and network problems, diagnosing and solving hardware or software faults, replacing parts as required.
- Recording staff change requests and technical requirements, adopting IT processes and policies during day-to-day support.
- Identifying and communicating problem areas based on incoming incidents, analyzing, troubleshooting, and evaluating technology issues.
Requirements
To succeed in this role, you must possess:
- A good understanding of computer systems, mobile devices, and other tech products.
- The ability to diagnose and troubleshoot basic technical issues efficiently.
- Familiarity with remote desktop applications and help desk software.
- Excellent communication skills to provide step-by-step technical help, both written and verbal.
- A diploma or graduation in Information Technology, Computer Science, or a relevant field.
Preferred Skills
We value the following skills:
- IT supports
- Laptop Support
- Network Support
- Desktop Support
- Technical Support
- LAN Troubleshooting
- Laptop
- IT Helpdesk
- Printer Support
- IT Service Desk
- Computer Hardware
- Technical Helpdesk
- Service Desk
- Hardware Engineering
- Printer Troubleshooting
- LAN Support
- Software installation
Salary Package
We offer a competitive salary package of ₹16K to ₹30K per month, commensurate with experience.
About Us
At Powermax Fitness India Pvt. Ltd., we believe in providing a supportive environment that encourages growth and development. We look forward to welcoming a talented IT Network Support Specialist to our team
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