Senior Retail Sales Lead

2 days ago


Surat, Gujarat, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 10,00,000
Job Title: Senior Retail Sales Lead

The ideal candidate will possess retail sales experience, leadership capabilities, and a customer-centric approach.

Key Responsibilities:
  • Lead and motivate the retail sales team to consistently meet and exceed sales targets through strategic planning and effective communication.
  • Maintain high standards of customer service, ensuring customer satisfaction and retention by actively listening and responding promptly to their needs.
  • Oversee daily store operations and sales floor activities to optimize efficiency and maximize revenue growth.
  • Monitor inventory levels, stock availability, and merchandising standards to ensure a cohesive shopping experience.
  • Address and resolve customer queries and escalations professionally and efficiently.
  • Prepare sales reports, track key performance indicators, and implement data-driven improvement actions to drive business results.
  • Collaborate with store management and brand teams to execute marketing and promotional strategies that enhance brand visibility and drive customer engagement.
Requirements:
  • Minimum 12th grade pass or equivalent qualification.
  • Demonstrated retail sales experience with leadership potential.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Customer-focused and capable of leading a team effectively to achieve common goals.
  • Familiarity with retail operations and inventory management practices.


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