Sales Team leader

3 weeks ago

Surat, Gujarat, India Zuup Full time

Job Title: Team Leader – Retail Sales

Location: Surat

Vacancies: 1

Brand: ZUUP by Red Chief

Minimum Qualification: 12th Passed

Experience: Retail sales and leadership experience preferred

Job Summary:

We are looking for a motivated and experienced Retail Team Leader to lead our sales team for ZUUP by Red Chief in Surat. The ideal candidate will have retail sales experience, leadership skills, and a customer-first approach. This role involves driving sales targets, managing team performance, and ensuring a top-quality customer experience in a retail environment.

Key Responsibilities (KRAs):

  • Lead and motivate the retail sales team to consistently meet and exceed sales targets.
  • Maintain high standards of customer service, ensuring customer satisfaction and retention.
  • Supervise daily store operations and sales floor activities.
  • Monitor inventory, stock availability, and merchandising standards.
  • Address and resolve customer queries and escalations professionally.
  • Prepare sales reports, track KPIs, and implement improvement actions.
  • Collaborate with store management and brand teams to execute marketing and promotional activities.
  • Ensure compliance with company policies, health, and safety regulations.

Requirements:

  • Minimum 12th grade pass.
  • Proven retail sales experience with leadership capabilities.
  • Strong communication, interpersonal, and problem-solving skills.
  • Customer-focused and capable of leading a team effectively.
  • Knowledge of retail operations and inventory management.
  • Willingness to work in shifts, including weekends and holidays.

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