Retail Sales Team Director

3 days ago

Surat, Gujarat, India beBeeLeader Full time ₹ 5,00,000 - ₹ 10,00,000
Job Summary

The ideal candidate will have retail leadership experience, strong communication skills, and a customer-first approach.

Key Responsibilities:
  • Lead and motivate the retail sales team to consistently meet and exceed sales targets.
  • Maintain high standards of customer service, ensuring customer satisfaction and retention.
  • Supervise daily store operations and sales floor activities.
  • Monitor inventory, stock availability, and merchandising standards.
  • Address and resolve customer queries and escalations professionally.
  • Prepare sales reports, track KPIs, and implement improvement actions.
  • Collaborate with management teams to execute marketing and promotional activities.
  • Ensure compliance with company policies, health, and safety regulations.
Requirements:
  • Minimum 12th grade pass.
  • Proven retail sales experience with leadership capabilities.
  • Strong communication, interpersonal, and problem-solving skills.
  • Customer-focused and capable of leading a team effectively.
  • Knowledge of retail operations and inventory management.
  • Willingness to work in shifts, including weekends and holidays.

This role involves driving sales growth, managing team performance, and ensuring a top-quality customer experience in a retail environment.

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