Technical Support Professional

3 weeks ago


Noida, Uttar Pradesh, India BeFiSc Full time

About BeFiSc

BeFiSc is a leading provider of digital solutions for Know Your Customer (KYC) processes. Our innovative approach combines data enrichment and fraud prevention signals to empower Fintech, Insurance, Gaming, and E-commerce enterprises.

We are seeking a dedicated Technical Support Professional to handle client queries and minimize escalation rates. The ideal candidate will have past experience in addressing API-related queries and strong technical problem-solving skills.

Responsibilities:

  • Respond promptly to client inquiries and resolve issues efficiently.
  • Troubleshoot and resolve technical problems related to APIs and system integrations.
  • Collaborate with cross-functional teams to escalate and resolve complex client issues.
  • Document client interactions and maintain accurate records of issue resolutions.
  • Educate clients on best practices and assist them in optimizing their use of our solutions.

Qualifications:

  • Bachelor's degree in Computer Science or Information Technology (or equivalent experience).
  • Proven experience in client-facing tech support roles, preferably handling API-related queries.
  • Strong understanding of API structures, data formats, and integration troubleshooting.
  • Excellent problem-solving skills and ability to explain technical concepts simply.
  • Exceptional verbal and written communication skills.

Preferred Skills:

  • Familiarity with customer service tools and platforms.
  • Experience with KYC processes, digital identity solutions, or related Fintech support experience is beneficial.
  • Basic coding knowledge is advantageous.

What We Offer:

  • A collaborative and innovative work environment.
  • Opportunities for professional growth and skill development.
  • A competitive compensation package estimated at ₹600,000 - ₹800,000 per annum, depending on qualifications and experience.


  • Noida, Uttar Pradesh, India Renovision Automation Services Pvt. Ltd Full time

    Job OverviewWe are seeking a dedicated and experienced Technical Support Professional to provide exceptional technical support to our end-users.


  • Noida, Uttar Pradesh, India Essvee Consultant Full time

    Job OverviewWe are seeking a highly skilled Technical Support Professional to join our team at Essvee Consultant in Noida. As a key member of our customer support team, you will be responsible for providing top-notch technical assistance to our clients.The ideal candidate will have excellent communication and problem-solving skills, with the ability to work...


  • Noida, Uttar Pradesh, India Essvee Consultant Full time

    Job Title: Technical Support ProfessionalLocation: Noida, IndiaAbout the Role:We are seeking a skilled Technical Support Professional to join our team at Essvee Consultant. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients.Responsibilities:Respond to customer inquiries and resolve technical...


  • Noida, Uttar Pradesh, India Renovision Automation Services Pvt. Ltd Full time

    Job Title: Technical Support ProfessionalWe are seeking a skilled and experienced technical professional to join our team as an IT Service Desk Specialist at Renovision Automation Services Pvt. Ltd.About the Role:This role is responsible for providing exceptional support to our end-users, ensuring their technical needs are met in a timely and efficient...


  • Noida, Uttar Pradesh, India Vistec Partners Full time

    Job Summary:Vistec Partners is seeking a motivated and detail-oriented Technical Support Associate to join our team. This role is perfect for individuals looking to gain hands-on experience in IT support and customer service.About the Role:We are looking for an entry-level IT professional to provide first-level technical support to customers. As a Technical...


  • Noida, Uttar Pradesh, India Optimum Info Full time

    Technical Support RoleWe are seeking a highly skilled IT Application Technical Support professional to join our team at Optimum Info. As a key member of our support team, you will be responsible for providing technical support to our customers and ensuring the smooth operation of our software solutions. Your role will involve analyzing complex technical...


  • Noida, Uttar Pradesh, India NEET Support Full time

    About NEET SupportWe are a dedicated platform providing guidance to students throughout their NEET exam preparation journey, delivering resources and support through a robust digital platform.Job OverviewWe seek an experienced Technical Team Manager to lead our technical team in developing and optimizing our EdTech platform. As a key leader, you will...


  • Noida, Uttar Pradesh, India Blink CMS Full time

    Job Title**Technical Support Executive**Blinkcorp technologies Private limited is seeking a skilled Technical Support Executive to join our team.About the RoleThe successful candidate will provide exceptional technical support to our customers, ensuring they receive timely and effective assistance. This role requires strong communication skills, attention to...


  • Noida, Uttar Pradesh, India Blink CMS Full time

    About the Role: We are seeking a skilled Technical Support Specialist to join our team at Blinkcorp technologies Private limited in Noida, India. This is a full-time position requiring 1 year of experience.">Job Description:We offer an estimated salary of ₹**8,50,000** per annum, commensurate with experience and qualifications. As a Technical Support...


  • Noida, Uttar Pradesh, India Tata Consultancy Services Full time

    Welcome to Tata Consultancy Services, a leading IT consulting and business solutions firm. We are looking for a skilled Technical Support Specialist to join our team in Noida.Job OverviewWe offer a competitive salary of ₹600,000 per annum, along with opportunities for growth and professional development.Key Responsibilities:Serve as the primary point of...


  • Noida, Uttar Pradesh, India Vinove Software & Services Pvt. Full time

    Job Title: Technical Sales ProfessionalWe are seeking an experienced Technical Sales Professional to join our team at Vinove Software & Services Pvt.Job SummaryThe successful candidate will have a proven track record of success in a pre-sales or similar role, with a strong technical background and excellent communication skills.ResponsibilitiesWork closely...


  • Noida, Uttar Pradesh, India International Forum for Environment, Sustainability & Technology (iFOREST) Full time

    We are seeking a highly organized and detail-oriented Office Support Professional to join our team at International Forum for Environment, Sustainability & Technology (iFOREST). The ideal candidate will provide exceptional support to daily administrative operations, travel coordination, and calendar management.About iFORESTiFOREST is an independent...


  • Noida, Uttar Pradesh, India Redrob Full time

    About RedrobRedrob is a pioneering platform in the realm of professional development, driven by innovation and a commitment to excellence. As a dynamic community, we unite individuals and organizations to unlock their full potential.We're propelled by a substantial 4-million-dollar pre-seed investment from top venture capitalists in Korea, enabling us to...


  • Noida, Uttar Pradesh, India Redrob Full time

    Unlock Your Potential with Redrob">"> We're revolutionizing professional development at Redrob, the groundbreaking AI platform. Our mission is to bridge the gap between industry demands and professionals' aspirations. We're seeking a skilled Technical Support Specialist to join our team.">"> About the Role:">"> We're looking for a seasoned expert in...


  • Noida, Uttar Pradesh, India Essvee Consultant Full time

    Job Description:We are seeking a highly skilled Technical Support Specialist to join our team at Essvee Consultant.The ideal candidate will possess excellent communication and presentation skills, with the ability to handle customer inquiries in a professional and courteous manner.About the Role:This is a fantastic opportunity for individuals who are...


  • Noida, Uttar Pradesh, India Redrob Full time

    About RedrobWe are a leading provider of innovative AI-powered solutions for professional development, driven by a substantial $4 million pre-seed investment from top venture capitalists in Korea.Our mission is to bridge the gap between industry demands and professionals' aspirations, ensuring candidates are not just academically proficient but also...


  • Noida, Uttar Pradesh, India Coforge Full time

    Job DescriptionWe are seeking a highly skilled Senior .NET Support Professional to join our team at Coforge. The ideal candidate will have strong technical expertise in C#, .NET, and related technologies.This role involves providing top-notch support and maintenance services for our applications, working closely with the SITA team to resolve issues and...


  • Noida, Uttar Pradesh, India Tata Consultancy Services Full time

    OverviewWe are seeking a skilled Technical Support Specialist to join our team at Tata Consultancy Services. As a key member of our IT infrastructure support team, you will be responsible for providing exceptional technical assistance to our customers.Job SummaryThis is a great opportunity to work with a leading global IT services company and contribute to...


  • Noida, Uttar Pradesh, India Essvee Consultant Full time

    Job Description:The Corporate Support Professional will play a vital role in managing the Founder's schedule, allowing them to focus on strategic tasks. Key responsibilities include:Maintaining the Founder's calendar, scheduling appointments, meetings, and eventsCoordinating commitments to optimize time usageCommunication LiaisonHandle emails, calls,...


  • Noida, Uttar Pradesh, India Self-employed Full time

    We are seeking a highly organized and proactive individual to support our CEO / Executive Team in their daily operations.The ideal candidate will be a strategic partner who can manage administrative tasks efficiently, ensure smooth communication, and help drive the success of the executive's objectives.Responsibilities:- Maintain and organize the executive's...