Channel Operations Specialist

3 weeks ago


Delhi, Delhi, India Anand Rathi Share and Stock Brokers Ltd Full time
Job Title: Channel Operations Specialist

We are seeking a highly skilled and motivated Channel Operations Specialist to join our team at Anand Rathi Share and Stock Brokers Ltd. This role is responsible for managing day-to-day operations for channel partners, providing timely and effective communication on updates, changes, and support issues.

Key Responsibilities:
- Manage account opening, modification, DRF settlement, banking, issue resolution, and escalations for channel partners over calls and emails.
- Act as the primary point of contact for channel partners, ensuring they receive timely and effective communication on updates, changes, and support issues.
- Track and analyze key performance metrics related to channel operations; identify trends and areas for improvement.

Requirements:
- 2-3 years of experience in franchisee support or a related field.
- Strong interpersonal skills with high energy levels and confidence.
- Excellent networking and relationship building skills.
- Good communication skills and proficiency in MS Office tools.

Salary: ₹800,000 - ₹1,200,000 per annum (dependent on experience).

This is an exciting opportunity for a talented professional to make a meaningful impact in the financial industry. If you have a passion for delivering exceptional customer service and a knack for building strong relationships, we encourage you to apply.

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