Current jobs related to Automotive Parts Customer Service Specialist - Guntur, Andhra Pradesh - beBeeCustomerService
-
Automotive Spare Parts Catalog Analyst – Remote
4 weeks ago
Guntur, Andhra Pradesh, India Newparts, Inc. Full timeAutomotive Spare Parts Catalog Analyst – RemoteJob is available to immediate joiners or candidates who can join within two weeks of September 8th, 2024. Job Description:We are seeking a detail-oriented and knowledgeable Automotive Spare Parts Catalog Analyst to join our dynamic team in a fully remote capacity. This role is ideal for automotive technicians...
-
Customer-Centric Automotive Expert
1 week ago
Guntur, Andhra Pradesh, India beBeeAutomotive Full time ₹ 8,00,000 - ₹ 12,00,000Key Service ProfessionalWe are seeking a skilled and customer-focused service professional to play a vital role in the smooth delivery of vehicle services.The ideal candidate will have excellent communication skills, a passion for cars, and strong organizational ability to manage service schedules, customer follow-ups, and service documentation.Key...
-
Senior Automotive Program Director
1 week ago
Guntur, Andhra Pradesh, India beBeeProgramLeader Full time ₹ 1,80,00,000 - ₹ 2,50,00,000Job DescriptionWe are seeking a seasoned professional to lead our Program Delivery execution from Pursuit to Launch and up to Service of parts. This includes creating long-term customer intimacy at several management levels through achieving customer satisfaction and establishing strong relationships.The successful candidate will be responsible for all...
-
Technical Product Specialist
2 weeks ago
Guntur, Andhra Pradesh, India beBeeSpecialty Full time ₹ 20,00,000 - ₹ 25,00,000This role focuses on promoting and selling high-performance specialty lubricants to leading automotive Original Equipment Manufacturers (OEMs) and Tier 1 suppliers.Key responsibilities include identifying customer needs, proposing suitable technical solutions, conducting product demonstrations, trials, and presentations. Building strong relationships with...
-
Customer Service Specialist
2 weeks ago
Guntur, Andhra Pradesh, India beBeeSupport Full time ₹ 1,20,000 - ₹ 1,50,000We are seeking a highly skilled Customer Service Specialist to drive customer satisfaction and business growth through exceptional service delivery.Key Responsibilities:Handle customer inquiries promptly and effectively, providing timely and accurate solutions.Manage and respond to customer feedback to ensure high levels of satisfaction, addressing concerns...
-
Automotive Systems Protocol Developer
7 days ago
Guntur, Andhra Pradesh, India beBeeEngineer Full time ₹ 80,00,000 - ₹ 1,50,00,000At Requisimus India, we are seeking a talented engineer to spearhead the development of communication protocols and Unified Diagnostic Services (UDS) within automotive systems. As part of our esteemed organization, you will be responsible for programming, testing, troubleshooting, and optimizing protocols while collaborating with cross-functional teams to...
-
Exceptional Customer Service Representative
7 days ago
Guntur, Andhra Pradesh, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000Job Title: Customer Support SpecialistWe are seeking a highly skilled and motivated Customer Support Specialist to join our team.In this role, you will play a crucial part in ensuring customer satisfaction by providing prompt, professional, and empathetic responses to customer queries via various channels.The ideal candidate will possess strong analytical...
-
Customer Service Representative
1 week ago
Guntur, Andhra Pradesh, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000Job Title: Customer Service SpecialistThis is a critical role that requires someone who can bridge the gap between technical knowledge and business operations.As a key player in ensuring the smooth operation and support of our technical tools and systems while maintaining strong relationships with clients, you will play a pivotal part in delivering...
-
Guntur, Andhra Pradesh, India beBeeAutomotive Full time ₹ 60,00,000 - ₹ 1,20,00,000Job Title: Automotive Closure Systems Design EngineerKey Responsibilities:Design and develop vehicle closure mechanisms, including latches, window regulators, check straps, outer door handles, locks, and their related kinematics using CAD software (typically CATIA).Collaborate with cross-functional teams across engineering, manufacturing, studio design,...
-
Digital Customer Service Professional
2 weeks ago
Guntur, Andhra Pradesh, India beBeeCustomer Full time ₹ 30,000Job OverviewWe are seeking a skilled Customer Service Specialist to deliver exceptional customer experiences through digital channels.
Automotive Parts Customer Service Specialist
2 weeks ago
Job Overview:
- We are seeking a skilled customer service representative to join our team in the e-commerce automotive spare parts industry.
The ideal candidate will have experience in customer service, automotive repair, and component knowledge.
This position requires strong analytical and problem-solving skills, as well as proficiency in English.
We value digital literacy and teamwork skills, with the ability to multitask, prioritize tasks, and manage time efficiently.
The successful candidate will be able to work effectively under pressure and maintain records of customer interactions, comments, and complaints.
Key Responsibilities:
- Manage customer requests through shared mailboxes and provide support across multiple channels.
- Address complaints and inquiries promptly to ensure satisfaction.
- Conduct product sales and process returns and related requests.
- Identify and assess customers' needs for satisfaction.
Requirements and Skills:
- Experience in customer service, automotive repair, parts, and component knowledge is required.
- Technical or engineering experience is desired.
- Proficiency in English is necessary.
- Strong analytical and problem-solving skills are essential.
Benefits:
- Maintain a positive, empathetic, and professional demeanor with customers.
- Teamwork skills are necessary for working with team members and other departments.
What We Offer:
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A competitive salary and benefits package.
