Customer-Centric Automotive Expert

1 week ago


Guntur, Andhra Pradesh, India beBeeAutomotive Full time ₹ 8,00,000 - ₹ 12,00,000
Key Service Professional

We are seeking a skilled and customer-focused service professional to play a vital role in the smooth delivery of vehicle services.

The ideal candidate will have excellent communication skills, a passion for cars, and strong organizational ability to manage service schedules, customer follow-ups, and service documentation.

Key Responsibilities:

  • Engage with customers to understand their vehicle service needs.
  • Provide accurate service estimates and timelines.
  • Coordinate between customers and technical teams to ensure seamless service delivery.
  • Follow up with customers on service progress and post-service satisfaction.
  • Maintain accurate service records and manage appointments.
  • Promote additional services and genuine spare parts when appropriate.

Requirements:

  • Minimum 2+ years experience in automotive service advisory role or customer service in automotive industry.
  • Good understanding of German premium car brands (BMW, Mercedes, Porsche, Mini Cooper preferred).
  • Excellent communication and interpersonal skills.
  • Organized, customer-centric, and solution-oriented.
  • Passion for automobiles and eagerness to learn.

What We Offer:

  • A dynamic work environment with opportunities for growth.
  • Engagement with premium automotive clients.
  • Competitive compensation and career advancement potential.


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