Expert Benefits Administrator

12 hours ago


Mumbai, Maharashtra, India beBeeInternationalBenefits Full time ₹ 15,00,000 - ₹ 25,00,000

Job Overview:

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We are seeking a skilled Benefits Specialist to join our team. The ideal candidate will have 4-9 years of experience in Darwin technologies, with strong expertise in international benefits administration (non-US). They will be responsible for managing incidents, defects, and integrations within the Darwin benefits administration platform.

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Main Responsibilities:

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  • Manage incidents and JIRA tickets related to benefits data issues and track them to closure.">
  • Monitor integration failures and coordinate with vendors for resolution.">
  • Support and own the Process Manager in Darwin box to mark payroll completion.">
  • Review pre- and post-payroll close queries for discrepancies before data flows to the payroll team.">
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Annual & Ad hoc Benefits Management:

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  • Manage annual benefits enrollment windows and approve exceptions for qualified life events (e.g., marriage, childbirth).">
  • Maintain and update site content on the benefits portal in case of vendor changes, additions, or contact details updates.">
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Reporting & Analysis:

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  • Generate, analyze, and publish benefits reports with key statistics on a periodic basis.">
  • Ensure accuracy and structured reporting to internal stakeholders and clients.">
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Required Skills & Experience:

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  • Darwin benefits administration tool: Strong hands-on experience managing benefits administration and payroll workflows within Darwin box.">
  • Project Management: Ability to drive defect resolutions, vendor coordination, and process improvements.">
  • JIRA & Ticket Management: Experience in handling incident tracking tools.">
  • Workday & MS Office Skills: Strong knowledge of Workday HR, Excel (VLOOKUP, Pivot Tables, Data Analysis), and MS Office Suite.">
  • Critical Thinking & Problem-Solving: Ability to analyze and resolve complex benefits-related issues.">
  • Stakeholder Communication: Strong English communication skills for engaging with international clients, payroll teams, and vendors.">
  • Experience in International Benefits (non US): Mandatory">
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Preferred Qualifications:

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  • Experience working on pilot processes and creating process documentation.">
  • Prior experience in international (non-US) benefits administration.">
  • 4-9 years of experience in international benefits and Darwin box">
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Work Requirements:

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  • 100% Work from Office, No remote option.">
  • Flexible with Rotational Shifts 24x7 delivery model.">
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