International Benefits Administrator
3 days ago
Our organization seeks a Benefits Administrator with expertise in international benefits administration and experience with the Darwin benefits administration tool.
The ideal candidate will possess strong analytical and problem-solving skills, as well as excellent communication and stakeholder management abilities.
Key Responsibilities:- Manage incidents and JIRA tickets related to benefits data issues and track them to closure.
- Monitor integration failures and coordinate with vendors for resolution.
- Support and own the Process Manager in Darwin box to mark payroll completion.
- Review pre- and post-payroll close queries for discrepancies before data flows to the payroll team.
- Manage annual benefits enrollment windows and approve exceptions for qualified life events (e.g., marriage, childbirth).
- Maintain and update site content on the benefits portal in case of vendor changes, additions, or contact details updates.
- Generate, analyze, and publish benefits reports with key statistics on a periodic basis.
- Ensure accuracy and structured reporting to internal stakeholders and clients.
- Darwin benefits administration tool: Strong hands-on experience managing benefits administration and payroll workflows within Darwin box.
- Project Management: Ability to drive defect resolutions, vendor coordination, and process improvements.
- JIRA & Ticket Management: Experience in handling incident tracking tools.
- Workday & MS Office Skills: Strong knowledge of Workday HR, Excel (VLOOKUP, Pivot Tables, Data Analysis), and MS Office Suite.
- Critical Thinking & Problem-Solving: Ability to analyze and resolve complex benefits-related issues.
- Stakeholder Communication: Strong English communication skills for engaging with international clients, payroll teams, and vendors.
- Experience in International Benefits (non US )-
- Experience working on pilot processes and creating process documentation.
- Prior experience in international (non-US) benefits administration.
- 4-9 years of experience in international benefits and Darwin box
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International Benefits Administrator
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International Benefits Administrator
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Mumbai, Maharashtra, India Tata Consultancy Services Full timeTCS Mumbai is Hiring for International Benefits Administration - HRO Operations Location - TCS Mumbai Only Work from Office (No Hybrid, No Remote, No Work from Home) Shift Timing : Should be comfortable with night & Rotational Shifts on 24*7 basis Desired Experience Range : 6 to 8 years Minimum 15 years of regular, full-time education ( 10 + 2 + 3 ) ...
