Regional Credit Portfolio Manager

2 weeks ago


Vijayawada, Andhra Pradesh, India IDFC FIRST Bank Full time

Job Title: Regional Credit Portfolio Manager - Consumer Durable

Job Summary:

The Regional Credit Portfolio Manager - Consumer Durable will be responsible for managing a team and coordinating operational recovery activities for maintaining credit portfolios of assigned regions. This includes administering corporate policies and procedures to minimize front-end delinquencies.

Key Responsibilities:

  • Responsible for recovery of assigned products.
  • Identify trends from collection metrics through various MIS and analytics, design action plans jointly with Strategic Business Heads to minimize delinquencies and maintain portfolio health.
  • Manage productivity by setting parameters for agency/collection executives, monitor performance against set parameters.
  • Classify cases as those that need to be restructured, recovered through legal intervention - devise action plans and ensure implementation.
  • Aggregate information about competitor policies, define suitable collection policies & trigger mechanisms for catering to target customer segments.
  • Maintain adherence to defined processes and policies while dealing with delinquent customers.
  • Recommend changes in credit policies and credit monitoring processes based on trends in NPAs.
  • Work in close collaboration with business and support teams for speedy redressal of all issues.
  • Have complete overview of agency management and analyze feedback gathered.
  • Supervise recruitment, set KRAs for direct reports, conduct performance appraisals and monitor overall team KRAs.
  • Facilitate development of subordinates through feedback and regular trainings.

Education Qualification:

Graduation: Bachelors in Technology/Maths/Commerce/Arts/Science/Biology/Business/Computers/Engineering/Management.

Post-graduation: MBA, PGDM

Experience: 10+ years of relevant experience



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