
Transformative Workplace Solutions Professional
1 day ago
Job Description
We are seeking an experienced professional to lead the development of our workplace platform. The successful candidate will own the strategy, integrations, and adoption of Atlassian products across the organization.
The ideal candidate will have a proven track record of administering Jira and Confluence, with experience in AI-driven automation features and at least 3 years in a business systems or product ownership capacity for an organization of 5,000+ users.
The role requires strong integration skills with REST APIs, webhooks, and scripting (e.g., Python, Node.js), as well as fluency with analytics and reporting tools such as eazyBI, Tableau, or BigQuery.
- Partner with stakeholders to uncover pain points and translate them into innovative solutions.
- Lead discovery workshops, rapid prototypes, and proof-of-concepts that unlock new ways of working.
- Integrate Jira and Confluence with Slack, GitHub, and other SaaS tools, using APIs, marketplace apps, and automations to automate end-to-end flows.
- Curate and govern plug-ins, ensuring performance, security, and measurable ROI.
- Design dashboards and OKRs that surface insights, track adoption, and tell clear stories with data.
- Champion change management—craft communication plans, deliver live training, and publish self-service content that drives enthusiastic uptake.
- Define and audit permission models balancing collaboration, privacy, and compliance requirements.
- Upskill the Global Service Desk team to scale end-user support.
Required Skills and Qualifications
- 6+ years of experience administering Jira and Confluence and AI-driven automation features.
- At least 3 years in a business systems or product ownership capacity for an organization of 5,000+ users.
- Proven record leading cross-functional projects from discovery through rollout, using Agile, Prosci/ADKAR, or similar frameworks.
- Strong integration skills with REST APIs, webhooks, and scripting (e.g., Python, Node.js).
- Fluency with analytics and reporting tools such as eazyBI, Tableau, or BigQuery.
- Polished communication and facilitation skills—comfortable presenting to executives, guiding power users, and supporting frontline teams.
- Passion for experimentation, continuous improvement, and simplifying complex processes.
- Commitment to inclusive, accessible solutions and respectful collaboration across diverse teams.
What You'll Bring to the Role
As a seasoned professional with a passion for innovation, you will be responsible for driving the success of our workplace platform. If you have a talent for transforming complex processes into seamless experiences, we encourage you to apply.
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