Seller Performance Specialist

3 hours ago

Kolkata, West Bengal, India beBeeGrowth Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title:

Account Growth Specialist

About the Role:

This is an opportunity to make a significant impact in the growth and development of our business partners. As an Account Growth Specialist, you will be responsible for helping key sellers on Amazon achieve their full potential.

You will work closely with internal teams to manage seller relationships, championing their needs at Amazon and building communication channels at all levels. Your focus will be on strategic and operational aspects of managing customer relationships with our sellers.

Your success will be measured by the performance on input metrics and impact of sellers on creating a great customer experience. You will partner with internal teams to manage seller relationship, build communication channels, set proper expectations, provide clear status communications, and manage towards a growth plan for the sellers.

You will also work with internal Amazon teams & the seller to improve operational aspects of their business to providing a great consumer experience. Conduct deep analysis on the issues for the sellers and develop recommendations and action plans based on data to improve seller experience. Provide thought leadership around planning, roadmaps and execution.

Establish long term partnerships with the group of sellers handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the sellers, highlight business metric performance and building action plans.

Metric influencing - ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans.

Requirements:
  • 2+ years experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain
  • 2+ years experience interacting with customers/stakeholders
  • 1+ years of program or project management experience
  • Experience using data to influence business decisions
  • Excellent business communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Fast learner and ability to deal with ambiguity
Benefits:
  • Flexible working hours
  • Opportunity to work with a diverse team
  • Professional development opportunities

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