International Chat Process Associate

2 weeks ago

Mohali Chandigarh, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 8,00,000
Customer Support Associate

We are seeking a highly skilled Customer Support Associate to join our team.

This role requires strong written communication skills and the ability to effectively handle a high volume of inquiries from customers worldwide.

Key Responsibilities:
  • Respond to and resolve customer inquiries and issues in a timely and professional manner via live chat.
  • Provide accurate and comprehensive information to international customers regarding products, services, and policies.
  • Maintain a high level of customer satisfaction by providing friendly, efficient, and effective support.
  • Document all chat interactions and customer information accurately and meticulously.
  • Collaborate with cross-functional teams to escalate and resolve complex issues.
  • Adhere to all company standards for data privacy and customer service.
  • Manage multiple chat conversations simultaneously while maintaining a high level of quality and attention to detail.
Required Skills and Qualifications:
  • Excellent written communication skills in English, with impeccable grammar and spelling.
  • Strong typing speed and accuracy.
  • Ability to understand and respond to customers from diverse cultural backgrounds.
  • Exceptional problem-solving and critical-thinking skills.
  • The ability to multitask and manage a high volume of chats.
  • Proficiency in using CRM software and other communication platforms.
  • A customer-centric mindset with a focus on delivering a positive experience.
  • Flexibility to work in shifts to support international time zones.

As a Customer Support Associate, you will be at the forefront of delivering exceptional customer experiences. If you possess excellent communication skills, a passion for helping others, and a knack for resolving complex issues, we encourage you to apply for this exciting opportunity.

Why Join Our Team?

By joining our team, you will have the opportunity to work with a dynamic and collaborative group of professionals who share your passion for delivering outstanding customer service. You will also have access to ongoing training and development opportunities to enhance your skills and advance your career.

  • International Chat Process

    2 weeks ago

    Mohali, India KVC CONSULTANTS Full time

    We are hiring for a non Voice process in Mohali***: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are...

  • International Chat Process

    2 weeks ago

    Mohali, India KVC CONSULTANTS Full time

    We are hiring for a non Voice process in Mohali***: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are...

  • International Chat Process

    2 weeks ago

    Mohali, India KVC CONSULTANTS Full time

    We are hiring for a non Voice process in Mohali***: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are...

  • High Salary: International Chat Process

    2 weeks ago

    Mohali, Chandigarh, India Skyway Solution Full time

    Job DescriptionWe are seeking an International Chat Process Associate to join our team, providing exceptional customer support to a global audience. This role requires strong written communication skills and the ability to effectively handle a high volume of inquiries from customers worldwide.Roles and Responsibilities- Respond to and resolve customer...

  • 20/08/2025) chat process

    2 weeks ago

    Mohali, Chandigarh, India Skyway Solution Full time

    Job DescriptionWe are seeking a Chat Process Associate to join our customer service team. This role is ideal for individuals who are excellent communicators and thrive in a fast-paced environment, providing efficient and effective support to customers through chat interactions.Roles and Responsibilities- Respond to customer inquiries and resolve issues...

  • International Chat Process Executive

    2 weeks ago

    Chandigarh, Chandigarh, India Elite Business Solution Full time

    **Job Title**: International Chat Process Executive **Location**: Mohali (Work from Office) **Company**: Elite Business Solution **Key Responsibilities**: - Handle customer queries and provide accurate and timely responses via chat. - Maintain professionalism and adhere to quality standards in all interactions. - Ensure high levels of customer...

  • Chat Process Executive

    2 weeks ago

    Mohali, Chandigarh, India Skyway Solution Full time

    Job DescriptionWe are seeking a Chat Process Executive to provide excellent customer support through digital chat channels. This role is ideal for individuals with strong written communication skills who can efficiently resolve customer inquiries and ensure a positive online experience.Roles and Responsibilities- Engage with customers in real-time via live...

  • BPO Chat/ Voice Process

    2 weeks ago

    Mohali, Chandigarh, India Skyway Solution Full time

    Job DescriptionWe are seeking a BPO Chat/Voice Process Associate to join our team. This role is perfect for a customer-focused individual who can effectively manage and resolve customer inquiries through both voice calls and live chat, ensuring a high level of service quality and customer satisfaction.Roles and Responsibilities- Handle inbound and outbound...

  • International Process

    2 weeks ago

    Mohali, India KVC CONSULTANTS Full time

    We are hiring for a non Voice process in Mohali***: - Provide splendid customer services to customers in a friendly and courteous manner at all times. - Adherence to quality and compliance guidelines. - Ability to take quick decisions and respond to Customer inquiries and ensuring that the Customer's Issues are attended promptly and all their concerns are...

  • Chat Associate

    2 weeks ago

    Chandigarh, Chandigarh, India GNR Global Services Full time

    **Hiring Customer Support Executive** **Location** - Mohali/Chandigarh **Salary - 22000 to 23000** **Qualification** - Graduation/Post Graduation Good English skills 5 Days working Night shifts Cab facility available **Job responsibilities**: Chat associates has to resolve US customers issues through chat only **Refreshment would be given at the...