Chat Associate

**Role & responsibilities**: Hiring for Chat Process. - Your role majorly involves technical assistance and customer service handling. - It is a Troubleshooting process where you have to analyze customer needs and recommend appropriate solutions. - Ensure high level of customer satisfaction through excellent service. Graduation is must. Fresher/...

We are hiring graduates for an International Chat Support role. This position is ideal for candidates with strong written English skills who are comfortable working in a fast-paced global support environment.Job Responsibilities:Handle international customer queries via chat supportProvide accurate information and timely resolutionsMaintain customer records...

Job Description - Handling Inbound calls for domestic and international clients - Attending the customers queries over call/ chat Required Candidate profile - Domain - Customer Care Associate - Job location- Mohali/chandigarh (WFO) - Qualification - Ug/Grad/Pg - Flexible shifts - Fresher / Experience Both - Skills- Good Spoken English

**Analyst - International Chat Operations - Customer Care - Customer Operations Responsibilities** - Review customer service notes - Check status of services on account - Take appropriate steps to resolve customer's problems - Troubleshoot technical issues related to customer’s services **Minimum Qualifications** - Graduate either Fresher/Experienced OR...

**Analyst - International Chat Operations - Customer Care - Customer Operations Responsibilities** - Review customer service notes - Check status of services on account - Take appropriate steps to resolve customer's problems - Troubleshoot technical issues related to customer’s services - Communicate effectively and close the loop with clients in case of...

Job Description Role Responsibilities: - Manage customer queries, requests, and complaints, providing full resolution. - Drive significant improvements in the overall customer experience. - Work in rotational shifts to ensure continuous customer support. - Handle customer interactions across voice, chat, and other channels. Key Deliverables: - High rates of...

Job Description - Handling Inbound calls for domestic and international clients - Attending the customers queries over call/ chat - 5.5 days working - Rotational shifts Required Candidate profile - Domain - Customer Care Associate - Qualification - Ug/Grad/Pg - Flexible shifts - Fresher / Experience Both - Skills- Good Spoken English

Job Description - Provide prompt, professional voice/chat support. - Resolve queries efficiently. - Maintain high communication and satisfaction. - Troubleshoot and escalate as needed. - Meet performance targets. - GREAT Incentives - Both side cabs Required Candidate profile - Excellent English Communication required - Fresher/Exp. - Rotational Shifts (...

Job Description Being the first point of contact for customers Resolve customer's queries via phone, email & chat Required Candidate profile Building relationships with customers and ensuring they are satisfied with the companys products and services Role:Customer Success Associate Industry Type:BPM / BPO Department:Customer Success,Service & Operations...

Job Description We are looking for a motivated Customer Support Associate to assist our customers with their inquiries and provide excellent service. The role requires effective problem-solving, maintaining customer satisfaction, and ensuring smooth communication. Key Responsibilities: - Respond to customer inquiries via phone, chat, or email - Resolve...