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Chat Associate
2 weeks ago
**Role & responsibilities**:
Hiring for Chat Process.
- Your role majorly involves technical assistance and customer service handling.
- It is a Troubleshooting process where you have to analyze customer needs and recommend appropriate solutions.
- Ensure high level of customer satisfaction through excellent service.
Graduation is must.
Fresher/ experienced both can apply.
Must have good English communication skills.
5 Days working with 2 rotational offs/9 hours shift -8 hours working.
Flexible to work in US shift timings/ Night Shifts.
Age should be 21 at the time of Interview and Max age is considered as 30
**Perks and benefits**
- Salary upto 2.42 LPA to 3.24 LPA + Additional night shift allowance.
- Quarterly Bonus upto 9,000
- Cabs for all employees (Girls/ Boys).
- Free Medical Insurance of Rs. 1 Lakh - Cashless treatment in 50+ hospitals in Tricity.
- Free 24*7 MEDICAL HELPLINE for all employees.
- 2 Paid leaves per month.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
Work Location: In person
