
Ecommerce Operations Specialist
4 hours ago
This is a pivotal position that involves overseeing the day-to-day management of our e-commerce business, including marketplace performance analysis, warehouse management, and reporting.
Key Responsibilities:
- Monitor marketplace performance across multiple platforms and channels to identify opportunities for growth.
- Analyse seasonal and brand-wise performance data to inform business decisions.
- Review and share insights on monthly partner sales performance in weekly review meetings.
- Assist with discount workings, promotions, and partner reconciliation processes.
Warehouse & Inventory Management:
- Manage warehouse operations and coordinate with third-party logistics partners.
- Perform regular stock checks and maintain accurate inventory records.
- Track live and not-live stock status and ensure timely replenishment for assigned brands.
- Coordinate with warehouse teams for the movement of inward and outward stock.
Reporting & Process Management:
- Compile and maintain sales data, prepare and circulate brand-wise performance reports.
- Support in compiling order indents and reporting metrics across brands.
- Mail, update, and follow up with marketplaces and partners for smooth order execution.
Requirements:
- Graduate degree in any discipline.
- 2-3 years of experience in e-commerce operations with exposure to warehouse management, 3PL coordination, and marketplace operations.
- Strong working knowledge of OMS and WMS platforms such as Shiprocket, Unicommerce, Vinculum, or similar.
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