
Executive Assistant
2 days ago
The front desk operations manager is the primary point of contact for students, faculty, and guests. This role involves overseeing front desk activities, managing guest relations, addressing accommodation concerns, and coordinating with internal teams to ensure smooth functioning.
Key Responsibilities:
- Handle inquiries, provide accurate information, and guide visitors effectively.
- Manage visitor records, appointment schedules, and check-in/check-out logs efficiently.
- Act as a liaison between students and administration for hostel-related queries.
- Address and resolve student complaints related to facilities and services.
- Coordinate with student welfare/administration teams for issue resolution.
- Monitor upkeep, cleanliness, and functionality of hostel and guesthouse facilities.
- Report property-related issues and ensure timely resolution.
- Maintain compliance with institute policies and safety standards.
Requirements:
- Graduate in Hospitality, Administration, or a related field.
- 2–4 years of experience in front desk, guest relations, or facility management (preferably in an educational institute or hospitality sector).
- Experience in handling student accommodation/hostel management will be advantageous.
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