Employee Center Pro Specialist

21 hours ago


Goregaon, Maharashtra, India beBeeEmployee Full time ₹ 12,00,000 - ₹ 24,00,000
ServiceNow Expert for Employee Center Pro

We are seeking a skilled ServiceNow expert to lead the implementation and enhancement of our Employee Center Pro (ECP) module. This role requires a blend of functional understanding, technical development, and business analysis skills.

  • Functional Analysis: Engage with cross-functional teams to understand business needs and translate them into functional requirements.
  • Conduct Workshops: Gather and refine use cases through workshops, discovery sessions, and stakeholder interviews.
  • Design Intuitive Experiences: Develop user stories, acceptance criteria, and process flows to guide development efforts.

Technical Development: Design and develop solutions using ServiceNow's ECP capabilities, including configuration of Topic Pages, Campaigns, Guided Experiences, Unified Navigation, and Content Automation.

  • Customize Widgets: Use Service Portal and UI Builder to customize widgets, portals, and components.
  • Integrate Modules: Integrate ECP with other modules such as HRSD, ITSM, and custom applications.

Platform Management & Best Practices: Ensure scalable architecture, performance optimization, and adherence to ServiceNow best practices.

Required Skills & Qualifications: 4+ years of ServiceNow experience, including at least 2 years with Employee Center Pro. 6+ years of total IT experience.

Benefits: We offer a dynamic work environment and opportunities for growth and development.

Preferred Certifications: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD).



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