Customer Service Specialist

1 week ago


Mumbai, Maharashtra, India Hunger Inc Hospitality Pvt Ltd Full time
About Us

Hunger Inc Hospitality Pvt Ltd is a renowned hospitality company that redefines the magic of mithai in a fun and contemporary way. As a dynamic and innovative company, we are committed to scaling new heights and creating unique dining experiences.

Job Summary

We are seeking an exceptional Customer Service Specialist - Cafe Operations to join our team In this role, you will play an essential part in supporting the front-of-house team to ensure smooth daily operations and deliver an outstanding guest experience.

Key Responsibilities:
  • Guest Service: Greet guests warmly and provide a welcoming environment.
  • Order Management: Accurately take food and beverage orders and enter them into the POS system.
  • Store Operations: Organize, restock, and maintain the cleanliness of shelves and retail products.
  • Daily Duties: Assist with packaging preparation, stock replenishment, and other tasks assigned by the Manager or Supervisor.
  • Dining Area Maintenance: Ensure cleanliness and organization of the dining space, including tables and chairs.
  • Transaction Handling: Process cash, credit card, and digital payment transactions with accuracy.
Requirements:
  • Basic English and Math skills for effective communication and transactions.
  • Physical stamina to stand for extended periods.
  • The ability to work collaboratively in a team environment.
  • A commitment to maintaining a safe and clean work environment.
What We Offer:
  • Learning Opportunities: Develop your customer service and operational skills in a dynamic environment.
  • Team Culture: Be part of a supportive, high-performing team that values collaboration.
  • Growth Potential: Join a company committed to scaling new heights and creating innovative dining experiences.
Estimated Salary: ₹15,000 - ₹20,000 per month

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