Technical Support Specialist for Cloud-Based Applications

6 days ago


Bengaluru, Karnataka, India DevOn Full time

DevOn is a pioneering technology and consulting company at the forefront of DevOps and AI transformations. We help leading companies take the next step in tech consulting, training, and software delivery.

As a System & Application Support Engineer, you will be responsible for providing regular operations support, contributing to system improvements, and delivering excellent customer service to our enterprise clients.

Key Responsibilities:

  1. Handle production support for cloud-based applications, including mobile and web apps with application layer/business logic/data hosted in cloud infrastructure.
  2. Contribute to existing system improvements and work directly with customers to resolve issues.
  3. Monitor and analyze logs to identify and troubleshoot problems.
  4. Provide level 2 support for application-related issues.
  5. Collaborate with cross-functional teams to ensure smooth operations.

Requirements:

  1. 3-5 years of experience in level 2 application support.
  2. Knowledge of cloud monitoring tools like AWS CloudWatch, Datadog, and ELK.
  3. Strong debugging and log analysis skills.
  4. Familiarity with AWS services.
  5. Experience with incident management, SLAs, and escalations.
  6. Proficiency in ITSM tools (JIRA preferred).
  7. Hands-on experience with databases (SQL and NoSQL) and Microsoft Office suite.

Preferred Qualifications:

  1. Automotive connected car ecosystem knowledge.
  2. Change management process experience.
  3. Connected car feature understanding.

We offer a competitive salary range of $90,000 - $120,000 per year, depending on location and experience. If you're passionate about delivering exceptional customer service and have the skills to match, we'd love to hear from you.



  • Bengaluru, Karnataka, India Luxoft Full time

    OverviewLuxoft, a leading technology consulting and outsourcing company, is seeking a skilled Technical Support Specialist to join our team. This exciting opportunity is perfect for an individual who is passionate about delivering exceptional support in a fast-paced cloud-based environment.Salary InformationThe estimated salary for this position ranges from...


  • Bengaluru, Karnataka, India Tata Consultancy Servicess Full time

    Tata Consultancy Services is seeking a Technical Cloud Application Support Specialist to join our team in Bengaluru.Estimated salary: ₹12,00,000 - ₹20,00,000 per annum.Job DescriptionWe are looking for a skilled professional with 5-8 years of experience in cloud application support. The successful candidate will be responsible for:Enter new trouble...


  • Bengaluru, Karnataka, India Innova Solutions Full time

    Job Overview:We are seeking a Cloud-Based Application Specialist to join our team at Innova Solutions.This role involves designing, developing, and delivering cloud-based applications that support order management and inventory control for our clients. The successful candidate will have a solid understanding of software development principles, including...


  • Bengaluru, Karnataka, India Tata Consultancy Services Full time

    Company Overview\Tata Consultancy Services (TCS) is a global leader in IT services and consulting, committed to helping clients succeed through its unrivaled expertise, innovation, and unparalleled experience.\\About the Role\We are seeking an experienced Technical Cloud Application Support Specialist to join our team. In this role, you will be responsible...


  • Bengaluru, Karnataka, India Bastian Solutions Full time

    Overview:Bastian Solutions, a leading provider of automated solutions for distribution, manufacturing, and order fulfillment centers, is seeking a highly skilled Technical Support Specialist to join its team.Estimated Salary: $85,000 - $110,000 per annumJob Summary:We are looking for an experienced Technical Support Specialist with a strong background in...


  • Bengaluru, Karnataka, India Tata Consultancy Services Full time

    Job DescriptionWe are seeking a Technical Support Specialist to join our team in Bengaluru, working on US shift hours.About the RoleYou will be responsible for troubleshooting and providing resolutions to complex cloud application related issues.Identify network, system, and service issues separately from software code errors.Ensure software problems are...


  • Bengaluru, Karnataka, India GalaxEons Full time

    We are seeking a skilled Technical Support Specialist to join our team at GalaxEons. This role involves providing exceptional customer service and technical support to clients across various IT systems and technologies.Job DescriptionThe successful candidate will be responsible for resolving technical issues related to Microsoft systems, software, and...


  • Bengaluru, Karnataka, India Integra Connect Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at Integra Connect. As a key member of our support team, you will be responsible for delivering exceptional client experiences and providing timely resolutions to complex technical issues.Key ResponsibilitiesField inbound phone and email requests from clients, applying...


  • Bengaluru, Karnataka, India CallHub Full time

    About CallHub:We are a profitable company with 8000+ paying customers from North America, Australia, and Europe. Our customers include major political parties in the US, Canada, UK, France, and Australia.As a Cloud-Based Communication Specialist at CallHub, you will play a critical role in leading the development and enhancement of our cloud-based...


  • Bengaluru, Karnataka, India Atomicwork Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Atomicwork. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our customers, helping them troubleshoot and resolve complex technical issues related to our cloud-based services.


  • Bengaluru, Karnataka, India MNR Solutions Full time

    OverviewMNR Solutions is a leading provider of software application support services, and we are seeking a skilled Technical Application Support Specialist to join our team in Bangalore.Job DescriptionThis role involves providing comprehensive technical support for enterprise-level applications, ensuring smooth operations, and resolving issues efficiently....


  • Bengaluru, Karnataka, India myGwork Full time

    We are looking for a skilled Cloud Technical Support Specialist to join our team at myGwork. As a Cloud Support Engineer, you will be the primary point of contact for customers using Amazon Web Services (AWS) and provide exceptional support through various channels.The ideal candidate will have advanced experience in enterprise systems administration,...


  • Bengaluru, Karnataka, India MNR Solutions Full time

    We are seeking a seasoned Technical Application Support Specialist to join MNR Solutions in Bangalore. As a key member of our team, you will play a pivotal role in ensuring the smooth operation of software applications and providing exceptional technical support.Key Responsibilities:• Deliver comprehensive technical support for enterprise-level...


  • Bengaluru, Karnataka, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full time

    Job Title: Cloud Quality Assurance SpecialistAt Cloud Analogy CRM Specialist Limited, we are seeking an experienced Data Quality Developer to join our team. The successful candidate will be responsible for developing new Data Quality rules in accordance with documented business requirements and DQ Rule Development standards.Key Responsibilities:• Develop...


  • Bengaluru, Karnataka, India myGwork Full time

    About the Role: We are seeking a highly skilled and passionate Cloud Support Specialist to join our team in India. As a key member of our Customer Success team, you will play a crucial role in ensuring the success of Amazon Web Services (AWS) by providing exceptional support to our customers.Job Description: The successful candidate will have a strong...


  • Bengaluru, Karnataka, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full time

    We are seeking a highly skilled Cloud Data Quality Expert to join our team at CLOUD ANALOGY CRM SPECIALIST LIMITED.About the RoleAs a Cloud Data Quality Expert, you will be responsible for developing and implementing data quality rules to ensure the accuracy and integrity of our cloud-based systems. This is a key role in ensuring the success of our business...


  • Bengaluru, Karnataka, India Scribe EMR Systems Pvt Ltd Full time

    Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have strong technical expertise, excellent communication skills, and the ability to work under pressure.Provide timely and effective technical support to customers, addressing their inquiries and resolving issues...


  • Bengaluru, Karnataka, India Hrizen Techno Services Full time

    **Job Title:** Cloud-Based Application Architect**Company Overview:Hrizen Techno Services is a leading company in Bangalore, seeking an experienced Cloud-Based Application Architect to join our team.**Salary:** ₹25,00,000 - ₹40,00,000 per annum (estimated)**Job Description:**We are looking for a skilled Cloud-Based Application Architect with expertise in...


  • Bengaluru, Karnataka, India CLOUD ANALOGY CRM SPECIALIST LIMITED Full time

    Job Title: Cloud Data Solutions EngineerCLOUD ANALOGY CRM SPECIALIST LIMITED is seeking an experienced Data Developer to join our team. The ideal candidate will have a strong background in data development, with expertise in Python and various cloud technologies.Data Pipeline Development:We are looking for a skilled professional to design, build, and...


  • Bengaluru, Karnataka, India Palo Alto Networks Full time

    Unlock Your Potential as a Cloud Security ExpertWe are seeking a highly skilled Cloud Security Engineer - Technical Support Specialist to join our team at Palo Alto Networks.About the Role:Provide technical services around our Cloud Workload Protection Platform (Prisma Cloud Compute) technologies, troubleshooting and best practices observations to...