Digital Transformation Sales Enablement Director

Sales Operations Leader

About Our Company

We are a leading-edge technology platforms and services company that accelerates digital transformations at Fortune 100 and emerging companies worldwide in data & analytics, digital experiences, cloud infrastructure, and security.

The company has developed a disruptive vision, strategy, and business model over the past few years. Some of our IP was recently acquired by AWS and our overall business model has taken off sharply in recent times.

We are led by a team of veterans from well-known firms such as McKinsey, Deloitte, HCL, KPMG, Wipro, Microsoft, Tata, AWS, GE, etc.

We believe that companies around the world face three challenges in their digital transformation journeys - shrinking 'time to transform' due to competition & AI, lack of digital-ready talent, and uncertain economic conditions. To help clients leapfrog over these challenges, we have built IP and platforms that have transformed adoption of the Cloud, Data, Analytics & Insights AI.

Our platforms are changing the way companies approach transformations in various disciplines:

• Concierto: A fully automated platform to Migrate, Manage, and Maximize the multi & hybrid cloud. A zero code SaaS platform, Concierto allows teams to migrate to AWS, Azure and GCP; and manage them efficiently from a single pane of glass. Visit for more information.
• Avrio 'Data to AI' Platform: Built on the concept of 'federated or distributed data', Avrio revolutionizes how users access data anywhere in their company's ecosystems; productizes data and makes it available in a Netflix like user experience while delivering BI and AI powered insights. Visit for more information.
• Pulse: Recognizing that workforces will be distributed, mobile, and fluid, we have built a 'future of work' digital workplace platform called Pulse. Visit for more information.

Since the market launch of our strategy in recent times, we have experienced enormous growth, success and recognition.

Some of our built IP in data and analytics was acquired by Amazon. Since then, we have been made an engineering partner of Amazon for building/supporting connected ecosystems across multiple AWS platforms

Most recently, we have signed an agreement with AWS to work on joint solutions for the cloud; AWS will buy our licenses in bulk for their partners to use for migrations, and recommend our platform to their MSPs. Further, AWS Professional Services and we have signed an agreement for joint solutioning and customer delivery.

Given all this, we are experiencing a significant demand for our SW platforms and consequent growth. To support this growth, we have raised private equity capital to scale our company over the next several years. We are now bolstering our senior and mid-level leadership with top talent across GTM, Engineering, Services, and Partnership organizations. We are seeking leaders driven by our purpose - to help customers accelerate digital transformations and build the next generation software and services organization.

Job Summary:

The Sales Operations Lead is responsible for driving operational excellence within the sales organization. This role will focus on optimizing sales processes, managing performance metrics, and ensuring the sales team is well-supported with the necessary tools, data, and insights to meet their targets.

Key Responsibilities:

1. Sales Process Optimization:

• Design, implement, and improve sales processes that enhance efficiency and drive revenue growth.
• Ensure consistent sales practices across all teams and regions.

2. Data Analysis & Reporting:

• Analyse sales performance data, track key metrics, and generate reports to provide actionable insights to sales leadership.
• Identify trends, potential risks, and growth opportunities.

3. CRM & Sales Tools Management:

• Oversee the configuration, management, and optimization of CRM systems (such as Salesforce, HubSpot) to ensure accurate data capture and usability by the sales team.
• Train sales teams on CRM best practices.

4. Sales Forecasting & Strategy:

• Collaborate with sales leadership to develop accurate sales forecasts and strategic plans.
• Monitor sales performance against targets and adjust forecasts as necessary.

5. Sales Enablement & Training:

• Work closely with the sales enablement team to ensure the salesforce has access to the necessary training, tools, and content.
• Facilitate onboarding and ongoing skill development for sales reps.

6. Territory & Quota Management:

• Support the creation and management of sales territories, ensuring equitable distribution and market coverage.
• Oversee quota assignments and provide analysis on their effectiveness.

7. Compensation & Incentive Management:

• Assist in designing and administering sales compensation and incentive plans that align with business objectives and motivate the sales team.
• Track performance against quotas and manage commission payments.

8. Cross-functional Collaboration:

• Act as the liaison between sales and other departments, such as marketing, product, and finance, to ensure alignment on go-to-market strategies and operational efficiency.

9. Process Documentation & Compliance:

• Maintain detailed documentation of all sales processes, policies, and procedures.
• Ensure compliance with sales protocols and provide training to ensure adoption.

Qualifications:

• Bachelor's degree in Business, Marketing, Finance, or related field (MBA is a plus)
• 18 - 22 years of experience in sales operations, business operations, or a related field
• Expertise in CRM systems (Salesforce, HubSpot, etc.) and sales automation tools
• Strong analytical skills with experience in data analysis and reporting tools (Excel, Tableau, Power BI)
• Proven leadership and project management skills in fast-paced environments
• Experience in managing sales quotas, territory planning, and compensation structures
• Excellent communication and interpersonal skills with the ability to influence stakeholders

Preferred Skills:

• Experience in technology, SaaS, or startup environments
• Familiarity with sales enablement processes and tools
• Ability to work in a matrixed or global organizational structure