
A2P Messaging Support Specialist
2 days ago
Key Responsibilities Include Monitoring And Maintaining Network Operations, Managing And Troubleshooting Technical Issues, Ensuring Network Security, And Providing Technical Support To Clients. The Professional Will Be Engaged In Proactive Network Maintenance, Immediate Issue Resolution, And Supporting Enterprise-Level Communication And Messaging Solutions.
- Provide 24X7X365 NOC Support For VAS Related Issues
- Manage Day-To-Day Operations Of SMS NOC Customer/Vendor/Route/Rate Configuration Management, Trace Capturing & Troubleshooting
- New Clients Interconnect And Interconnection Testing
Technical Skills Required:
- Bachelor's Degree In Computer Science, Computer Engineering, Or A Similar Field
- Minimum Of 1 Year Experience In VOIP Technologies, Including Familiarity With SIP And RTP Protocols
- Minimum Of 1 Year Experience In A2P SMS Technologies, Including Familiarity With SMPP And TCP/IP Protocols And Proficiency In PCAP Analysis
- Experience In Working At A Leading A2P Operator Would Be An Advantage
- Experience In Deploying, Managing, And Troubleshooting Network Infrastructures
Other Requirements:
- Excellent Troubleshooting Skills
- Ability To Work Flexible Hours
- Good Written And Verbal Communication Skills
- Advanced Project Management Skills
- Ability To Work Well Under Pressure
- Team Player With Strong Interpersonal Skills
- Fluency In English
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