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4 days ago
Job Title: Messaging NOC Engineer
About the Role:We are seeking a highly skilled junior Messaging NOC engineer to join our team. As a Messaging NOC engineer, you will be responsible for monitoring and maintaining network operations, managing technical issues, ensuring security, and providing technical support.
Key Responsibilities:- Provide 24/7/365 NOC Support for VAS-related issues
- Manage day-to-day operations of SMS NOC Customer/Vendor/Route/Rate Configuration Management
- Identify opportunities to improve processes and sponsor introducing system changes
You will work on our cloud-based delivery model, enabling companies to embed additional communication features into their existing business.
This role involves monitoring disk space, log files, dumps/logs purging, application uptime, capacity management, and reporting. You will use various tools, such as Ethereal/Wireshark, ping, traceroute, browser, etc., to quickly verify reported events.
Requirements:- Bachelor's degree in computer science, computer engineering, or a similar field
- Minimum 1 year experience in VOIP technologies, including SIP and RTP protocols
- Familiarity with SMPP and TCP/IP protocols
- Experience in working at a leading A2P operator (advantageous)
- Excellent troubleshooting skills
- Ability to work flexible hours
- Good written and verbal communication skills
- Advanced project management skills
This is a full-time, remote role requiring strong interpersonal skills and fluency in English.
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