Enhance Customer Retention through Strategic Lifecycle Marketing

6 days ago


Nellore, Andhra Pradesh, India beBeeCustomerExperience Full time ₹ 15,00,000 - ₹ 20,00,000

**Customer Experience Manager Opportunity**

Are you a customer-centric professional with expertise in lifecycle marketing and CRM strategies? We're seeking an experienced Customer Experience Manager to lead our CRM campaigns, drive customer journey optimization, and collaborate with cross-functional teams.

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  • We are looking for someone who can oversee the development of integrated CRM campaigns across various categories, focusing on customer engagement and retention.
  • The ideal candidate will manage daily tasks, ensure timely execution of campaign plans, and foster strong relationships with internal stakeholders.
  • Key responsibilities include designing and implementing customer journeys across touchpoints, analyzing campaign performance, and developing insights to inform future strategies.
  • As a strategic partner, you will work closely with creative, category, product, and analytics teams to drive business growth through data-driven decisions.

**Requirements:**

  • 3–5 years of experience in CRM or lifecycle marketing, preferably in consumer tech or e-commerce.
  • Strong grasp of segmentation, personalization, and journey mapping techniques.
  • Ability to analyze campaign performance, develop A/B testing strategies, and drive business growth through data-driven insights.
  • Hands-on knowledge of CRM tools such as Clevertap, MoEngage, Branch, etc.
  • Excellent communication and stakeholder management skills, with the ability to thrive in fast-paced environments.


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