
Senior Business Process Analyst
3 days ago
Develop a comprehensive understanding of business processes and operations across the APAC region to drive improvements and efficiency. Collaborate with cross-functional teams to facilitate reviews, transformation, and implementation of work streams, ensuring alignment with strategic goals.
- Support the design and implementation of process enhancements through research and analysis of industry best practices and customer requirements.
- Document detailed business requirements and proposed solutions for review and approval by senior management.
Key Responsibilities:
- Assist in gathering business requirements, conducting discovery sessions, and researching industry practices to support the development of IT and non-IT solutions.
- Document detailed requirements and proposed solutions for review and approval by senior management.
- Contribute to change management efforts to drive adoption of new processes, improve operational productivity, and enhance compliance and reporting accuracy.
- Degree in related field, with at least 5 years of relevant working experience.
- Process Improvement/Process Excellence certifications strongly preferred.
- Excellent analytical skills with ability to understand and breakdown complex business problems and propose sound IT/Non-IT solution.
- Driven with a continuous improvement mindset.
- A strong team player, but also possess the ability to work independently.
Technical Skills:
- Proficient in Microsoft Office applications, with a strong ability to adapt quickly to new software tools.
- Strong hands-on experience with Power BI for data analysis and visualization, and with Power Automate for workflow automation and process improvement.
A dynamic and challenging role that will provide opportunities for professional growth and development.
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