Senior Process Analyst

4 weeks ago

Bengaluru, Karnataka, India Sun Technology Integrators Private Limited Full time
Job Description

Hi,

Greetings from Sun Technology Integrators

This is regarding a job opening with Sun Technology Integrators, Bangalore. Please find below the job description for your reference. Kindly let me know your interest and share your updated CV to [Confidential Information] ASAP.

Kindly share the below details.

C.CTC-

E.CTC-

Notice Period-

Current location-

Are you serving Notice period/immediate-

Position: Senior Process Analyst

Experience:6 - 11 Years

Location: Bangalore

Job Type: Permanent/Fulltime Position

Shift Details: :2:00 PM to 11:00 PM (Free Transport facility - drop + Food will be provided)

Senior Process Analyst duties and responsibilities

- Develop comprehensive process documentation, including workflows, knowledge articles, and self-service guides, to support company operations in staff augmentation and IT project services.
- Gather and document business & process requirements for projects & processes aimed at process improvement and automation through IT systems and capabilities.
- Facilitate process workflow to collaborate on process enhancements and automation opportunities.
- Analyze information and trends to confirm that process outputs achieve desired results and that services meet agreed-upon service levels.
- Identify process-related issues and risks, bringing inconsistencies and problems to management's attention promptly.
- Conduct internal operational audits to ensure process adherence and conformance.
- Participate actively in problem resolution, providing insights and recommendations for effective solutions.
- Develop clear and detailed process maps and business requirements documentation to support process improvements.
- Support the organization's Management Review system (e.g., ISO, ISMS) by providing necessary process documentation and analysis.

Qualifications:

- Bachelor/ Master Degree in Business Management, Information Technology, or a related field.
- Proven experience as a Process Analyst or in a similar role, with a focus on process improvement and automation.
- Strong analytical and problem-solving skills, with the ability to assess complex processes and identify improvement opportunities.
- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams and stakeholders.
- Proficiency in process modelling and analysis tools, such as Microsoft Visio.
- Attention to detail and a data-driven approach to decision-making.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Experience with quality management systems and standards (e.g., ISO, CMMI) is a plus.
- Should be able to work both on Technical & Non-Technical processes and work with all levels of organization
- Previous working experience as a Business Analyst or Process Analyst for 7 to 9 years

Note:-

- Only female candidates can apply
- Please let me know, if any of your friends are looking for a job change. Kindly share the references.
- Work From Office (No hybrid or Work From Home)

Thanks and Regards,

Nandini S | Sr.Technical Recruiter

Sun Technology Integrators Pvt. Ltd.

- [HIDDEN TEXT]

www.suntechnologies.com

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