
Operational Lead
7 days ago
We are seeking an experienced Team Leader to join our team and take on a leadership role. As a Team Leader, you will be responsible for leading a team of customer service associates and motivating them to achieve key performance indicators.
The ideal candidate will have a minimum of 3 years of supervisory experience, preferably in US BFSI-Email. They will also need to be fluent in English and have excellent knowledge of G-suite.
This is an exciting opportunity to take on a leadership role and make a real impact in the business. If you are a motivated and experienced leader looking for a new challenge, we encourage you to apply.
Key Responsibilities:
- Lead a team of customer service associates and motivate them to achieve key performance indicators
- Monitor KPIs and ensure compliance with targets
- Oversee effective resource allocation to meet productivity and quality metrics
- Document issues as needed and ensure adherence to policy and procedures
- Manage process, resources, and system applications
- Follow standard practices and business procedures
- Perform ad-hoc data analysis and participate in process improvement initiatives
- Validate and QA/QC operational processes and data inputs/outputs
Requirements:
- Minimum 3 years of supervisory experience, preferably in US BFSI-Email
- Fluent English language skills
- Excellent knowledge of G-suite
-
Operations Lead
1 week ago
Davangere, Karnataka, India beBeeOperations Full time ₹ 20,00,000 - ₹ 35,00,000Job Title: Operations LeadAs a seasoned professional, you will lead a team of experts to deliver exceptional customer experiences. You will collaborate with cross-functional teams to ensure seamless project execution and timely delivery.Own the customer experience from booking to handover, ensuring high satisfaction scores and prompt issue resolution.Work...
-
Voice Operations Lead
2 weeks ago
Davangere, Karnataka, India beBeeOperations Full time ₹ 15,00,000 - ₹ 25,00,000Job Title: Voice Operations LeadLocation: Bengaluru, IndiaType: Full-timeShifts: Rotational Shift including night shifts Work Mode: On-siteSeniority Level: Mid-SeniorJob SummaryA seasoned leader is required to manage voice-based BPO operations across multiple teams and projects. The ideal candidate will oversee daily delivery, ensure performance metric...
-
Financial Operations Lead
1 week ago
Davangere, Karnataka, India beBeeFinance Full time ₹ 20,00,000 - ₹ 25,00,000Job TitleWe are seeking a skilled and experienced finance professional to lead our operations in India.About the RoleThe ideal candidate will combine strong technical expertise with hands-on operational leadership to ensure robust financial governance and support our growth strategy.Key Responsibilities:Lead statutory compliance, internal audits, and...
-
Retail Operations Lead
2 weeks ago
Davangere, Karnataka, India beBeeShowroom Full time ₹ 12,00,000 - ₹ 15,00,000Showroom Manager Job DescriptionOur showroom is the frontline of our retail operations. We are seeking a highly skilled and experienced Showroom Manager to oversee daily activities, ensure customer satisfaction, and maintain operational efficiency.Key Responsibilities:Lead the team in delivering exceptional customer experiences that meet our high...
-
Operations Excellence Lead
2 weeks ago
Davangere, Karnataka, India beBeeOperations Full time ₹ 18,00,000 - ₹ 25,00,000Job Title: Operations Excellence LeadThe role involves overseeing the technical output of an Engineering Centre in Pune, ensuring compliance with corporate norms and managing costs. The ideal candidate will be able to handle multiple skills and manage day-to-day operations effectively.Key Responsibilities:Managing workloads and planning for future...
-
Lead Technical Operations Specialist
7 days ago
Davangere, Karnataka, India beBeeTechnical Full time ₹ 1,55,00,000 - ₹ 2,15,00,000Job Title: Lead Technical Operations SpecialistWe are seeking a seasoned technical operations expert to join our team. As a Lead Technical Operations Specialist, you will be responsible for ensuring the stability, scalability, and operational excellence of our accounting and finance platforms.This is a critical role that requires strong technical skills,...
-
Accounting Operations Lead
1 week ago
Davangere, Karnataka, India beBeeAccountant Full time ₹ 45,00,000 - ₹ 75,00,000Job SummaryWe are seeking a highly skilled Accounting Operations Lead to oversee the end-to-end accounting and book closure activities across multiple geographies.Main ResponsibilitiesDevelop and implement an overall accounting strategy, including day-to-day finance operations of the organization.Manage core accounting functions such as general ledger,...
-
Lead Technical Operations Manager
1 week ago
Davangere, Karnataka, India beBeeTechnicalDirector Full time ₹ 2,50,00,000 - ₹ 3,50,00,000Job Title: Technical Operations DirectorExperience: A minimum of 20 years is required for this role.Role Overview:We are seeking a seasoned professional to lead our technical operations, overseeing a team of 100+ experts. The successful candidate will drive strategic initiatives, ensure timely and high-quality project delivery, foster innovation and...
-
Global HR Operations Lead
1 week ago
Davangere, Karnataka, India beBeehr Full time ₹ 18,00,000 - ₹ 25,00,000Job Title: HR Operations ManagerWe are seeking a seasoned HR Operations Professional to lead the delivery of scalable, efficient, and employee-centric HR services across our global operations.The ideal candidate will have a proven track record in managing end-to-end HR operations, including onboarding, offboarding, payroll, benefits, and employee lifecycle...
-
Lead Enterprise IT Operations Manager
1 week ago
Davangere, Karnataka, India beBeeITDirector Full time ₹ 2,00,00,000 - ₹ 3,75,00,000IT DirectorWe are seeking a highly experienced IT director to lead our team of professionals. The successful candidate will have a strong background in IT operations, with expertise in managing and directing enterprise IT services.Job Description:The IT director will be responsible for overseeing the daily operations of our IT department, including hardware...