
Retail Operations Lead
1 day ago
Our showroom is the frontline of our retail operations. We are seeking a highly skilled and experienced Showroom Manager to oversee daily activities, ensure customer satisfaction, and maintain operational efficiency.
Key Responsibilities:- Lead the team in delivering exceptional customer experiences that meet our high standards.
- Maintain strict adherence to retail SOPs and conduct regular stock and sample audits in a timely manner.
- Ensure that our showroom maintains high-level housekeeping and hygiene standards at all times.
- Support sales teams in closing orders and handle client interactions during showroom walkthroughs.
Requirements:
- A minimum of 6-12 months of retail store experience or 1 year of experience as a store manager in a retail setting is required.
- Furniture and Home Decor industry experience is preferred.
- Basic knowledge of MS Office, Google Docs, Sheets, Forms, etc., and proficiency in Store Operations and SOP Management are essential skills.
This role requires working 6 days a week with Tuesdays off and adhering to all showroom operations being closed on Tuesdays.
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