
Service Request Coordinator
2 weeks ago
Job Summary:
We are seeking a highly skilled professional to manage and coordinate service requests, ensuring timely resolution of customer issues.
Key Responsibilities:
- Customer Support: Handle inbound/outbound calls, manage communication with customers, and maintain detailed records of service interactions.
- Interpersonal Skills: Utilize strong interpersonal skills and effective communication abilities to collaborate with other departments and meet customer service goals.
- Problem-Solving: Employ excellent problem-solving skills and work under pressure to resolve customer issues efficiently.
Qualifications:
- Bachelor's degree in Business, Management, or related field
- Experience in customer-facing roles
- Proficiency in maintaining detailed service records and reports
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