Service Request Coordinator

2 weeks ago


Coimbatore, Tamil Nadu, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000

Job Summary:

We are seeking a highly skilled professional to manage and coordinate service requests, ensuring timely resolution of customer issues.

Key Responsibilities:

  • Customer Support: Handle inbound/outbound calls, manage communication with customers, and maintain detailed records of service interactions.
  • Interpersonal Skills: Utilize strong interpersonal skills and effective communication abilities to collaborate with other departments and meet customer service goals.
  • Problem-Solving: Employ excellent problem-solving skills and work under pressure to resolve customer issues efficiently.

Qualifications:

  • Bachelor's degree in Business, Management, or related field
  • Experience in customer-facing roles
  • Proficiency in maintaining detailed service records and reports


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