Technical Service Professional

6 days ago


Anand, Gujarat, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000
Customer Technical Support Role

We are seeking a customer-focused individual to provide technical support to our global clientele.

Key Responsibilities:

  1. Provide troubleshooting assistance via phone calls for international clients.
  2. Address basic technical queries related to telecom, VoIP, networking, and communication services.
  3. Maintain exceptional verbal and written English communication skills.
  4. Work effectively in night shifts and rotational shifts as required.
  5. Proficient in using computer applications (MS Office, email, CRM tools).
  6. Ability to handle pressure and multitask efficiently.

Requirements:

  • Undergraduate or graduate degree is mandatory.
  • Experience in the BPO and service industry is preferred.


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