
Technical Director
13 hours ago
Lead a team of technical professionals to shape service strategy and drive business outcomes.
- Spearhead the development and implementation of a comprehensive service strategy to achieve service targets and drive growth.
- Manage a team to ensure efficient service delivery and customer satisfaction, collaborating with cross-functional teams to identify opportunities for improvement.
- Ensure compliance with regulatory requirements and maintain high standards of quality in service delivery.
About the Role: The successful candidate will be responsible for leading the Technical Service department for international markets.
Responsibilities:
- Service Strategy: Develop and implement a comprehensive service strategy to drive growth and achieve service targets.
- Team Management: Manage a team of technical professionals to ensure efficient service delivery and customer satisfaction.
- Cross-Functional Collaboration: Collaborate with cross-functional teams to identify opportunities for improvement and develop solutions to drive business outcomes.
- Regulatory Compliance: Ensure compliance with regulatory requirements and maintain high standards of quality in service delivery.
Requirements:
- Leadership Skills: Proven leadership skills with the ability to inspire and motivate a team.
- Strategic Thinking: Strong strategic thinking skills with the ability to develop and implement a comprehensive service strategy.
- Collaboration: Excellent collaboration and communication skills with the ability to work effectively with cross-functional teams.
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