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Customer Service Professional
3 weeks ago
The ideal candidate will possess strong English communication skills and have experience in international customer-facing roles or customer service.
Responsibilities:- Handle customer inquiries and issues via phone with accuracy and timeliness.
- Provide detailed information on products and services.
- Troubleshoot and resolve technical issues efficiently.
- Meet and exceed customer satisfaction and quality targets.
- 1-5 years of experience in international customer-facing roles or customer service.
- Ability to work in rotational shifts, including UK and US shifts.
We are seeking a skilled and dedicated professional to handle customer inquiries, provide product information, and resolve technical issues. The successful candidate will be responsible for delivering exceptional customer experiences and meeting quality targets.