Domestic Operations Coordinator

7 days ago

Pune, Maharashtra, India beBeeOperational Full time ₹ 1,04,000 - ₹ 1,30,878
Role Overview

We are seeking a Domestic Operations Coordinator to join our team in India. This role is ideal for candidates with 0-3 years of experience who are passionate about customer service and eager to contribute to our organization's success.

Key Responsibilities
  • Handle inbound and outbound calls for customer support and service inquiries
  • Provide accurate information and solutions to customer queries
  • Maintain a high level of professionalism and customer service
  • Document customer interactions and feedback in the system
  • Collaborate with team members to improve customer experience
  • Achieve individual and team performance metrics and targets
Essential Skills and Qualifications
  • Excellent communication skills in English and Hindi (or regional language)
  • Strong problem-solving abilities
  • Basic computer skills including proficiency in MS Office and CRM software
  • Ability to work in a fast-paced environment
  • Customer-oriented mindset with a focus on quality service
  • Good listening skills and attention to detail
What We Offer

This role offers a unique opportunity to work in a dynamic team, where you can grow your skills and expertise while making a meaningful contribution to our organization's success.

About the Team

We are a team of dedicated professionals who are passionate about delivering exceptional customer service. We are looking for someone who shares our values and is committed to excellence.

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