Trainer - Domestic Process

3 weeks ago


Pune, Maharashtra, India IGT Solutions Full time

Job Title: Process Trainer – Travel Account (Domestic Process)

Location: Chennai / Pune

Experience: 1–5 Years

Shift: Rotational Shifts

Job Summary:

We are seeking an experienced and enthusiastic Process Trainer with a background in the travel domain to join our training team for a domestic voice/non-voice process . The ideal candidate will be responsible for delivering engaging and effective training sessions, ensuring the continuous development of new hires and existing staff, and enhancing overall process knowledge and performance.

Key Responsibilities:

  • Execute training programs as per the business needs, ensuring smooth facilitation and timely delivery.
  • Evaluate training effectiveness through assessments, feedback, and performance tracking.
  • Observe and mentor trainees during OJT/production to ensure skill application and improvement.
  • Regularly share training progress and pending updates through structured reports/MIS to the operations team.
  • Keep training content up to date by reviewing and updating materials periodically in line with process or product changes.
  • Participate in internal and external calibrations to align training outcomes with business expectations.
  • Identify Training Needs (TNI) and conduct refresher/up-skilling sessions accordingly.
  • Conduct knowledge checks for both new hires and production staff to assess understanding and retention.

Required Skills and Qualifications:

  • Strong command over English – both written and verbal communication.
  • Prior experience in handling training for travel process (mandatory).
  • Strong customer/client handling skills with an understanding of travel-related processes.
  • Willingness to work in all shifts as per business requirements.
  • Experience in training delivery – product, process, soft skills, or upskilling.
  • 1–5 years of relevant experience in process training (line trainer experience will also be considered).
  • Must have previous experience in the travel industry/domain .

Preferred Candidate Profile:

  • Candidates currently residing in or willing to relocate to Chennai / Pune .
  • Exposure to domestic travel processes is highly preferred.
  • Self-driven, proactive, and adaptable to fast-paced environments.

If you meet the above criteria and are passionate about facilitating impactful learning in the travel domain , we encourage you to apply and be part of a growing team.

Weblink –

Location - Chennai / Pune



  • Pune, Maharashtra, India IGT Solutions Full time

    Job Title: Process Trainer – Travel Account (Domestic Process)Location: Chennai / PuneExperience: 1–5 YearsShift: Rotational ShiftsJob Summary:We are seeking an experienced and enthusiastic Process Trainer with a background in the travel domain to join our training team for a domestic voice/non-voice process. The ideal candidate will be responsible for...


  • Pune, Maharashtra, India IGT Solutions Full time

    Job Title: Process Trainer – Travel Account (Domestic Process)Location: Chennai / PuneExperience: 1–5 YearsShift: Rotational ShiftsJob Summary:We are seeking an experienced and enthusiastic Process Trainer with a background in the travel domain to join our training team for a domestic voice/non-voice process. The ideal candidate will be responsible for...


  • Pune, Maharashtra, India beBeeTravel Full time ₹ 7,20,000 - ₹ 10,95,000

    Process Training RoleThe primary objective of this Process Trainer position is to provide engaging and effective training sessions, thereby ensuring the continuous development of new hires and existing staff, as well as enhancing overall process knowledge and performance.Key Responsibilities:Evaluate training effectiveness through assessments, feedback, and...

  • Process Trainer KYC

    2 days ago


    Pune, Maharashtra, India Wipro Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    *Role Definition*The role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional way Process Trainer Conducting New Hire Trainin Responsible for managing...

  • Process Trainer UW

    2 days ago


    Pune, Maharashtra, India Wipro Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Role DefinitionThe role of a trainer is to develop a competency and skill sets in an individual to perform his/her effectively and efficiently in the work place. The trainer should communicate to the trainees about what is expected out of training in a simple and professional wayProcess Trainer:Conducting New Hire TrainingResponsible for managing Training...

  • Process Trainer

    2 weeks ago


    Pune, Maharashtra, India Imperative Business Ventures Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Process Trainer Backend Banking ProcessLocation: Kharadi Bypass, PuneJob Type: Full-timeKey Responsibilities:Conduct training sessions for new hires and existing employees on backend banking processes.Develop training material, manuals, and SOPs to ensure process clarity.Monitor trainees' performance during OJT (On-the-Job Training) and provide...


  • Pune, Maharashtra, India beBeeHiring Full time ₹ 15,00,000 - ₹ 25,00,000

    Domestic BPO Recruitment ExpertWe are seeking a seasoned recruitment professional to drive high-volume hiring for our domestic business process outsourcing (BPO) operations.Key Responsibilities:Lead and manage end-to-end recruitment processes for voice, non-voice, and backend domestic BPO roles.Achieve monthly hiring targets of 400+ candidates through...


  • Pune, Maharashtra, India Poise International Institute of Aviation , Hospitality and Travel & Toursim Full time

    We're Hiring: Full time Ex-Cabin Crew Trainer Location: Pune (Poise Aviation Academy)Poise Aviation Academy is looking for a polished, confident Ex-Cabin Crew Professional to join us as a Trainer for our Aviation & Hospitality Training courses.Key Responsibilities:- Train students in grooming, personality development, communication, and professional...


  • Pune, Maharashtra, India Poise International Institute of Aviation , Hospitality and Travel & Toursim Full time

    We're Hiring: Full time Ex-Cabin Crew Trainer Location: Pune (Poise Aviation Academy) Poise Aviation Academy is looking for a polished, confident Ex-Cabin Crew Professional to join us as a Trainer for our Aviation & Hospitality Training courses. Key Responsibilities: Train students in grooming, personality development, communication, and professional...


  • Pune, Maharashtra, India ADA Tech Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are hiring an experienced Inside Sales Trainer (3–6 yrs) to train & coach sales executives in product pitching, objection handling & conversion skills. Great work culture, career growth, and competitive pay with incentives. Required Candidate profileExperienced Sales Trainer (3–6 yrs) with expertise in Inside Sales/EdTech, strong communication,...