Cloud Operations Manager

Job Overview:

Our organization is seeking an experienced and skilled Cloud Engineer to join our team. This individual will be responsible for ensuring the availability, reliability, and performance of our cloud-based platform services and applications.

Key Responsibilities:

• Platform Reliability & Availability:
• Monitor system health for RAN and Core Network platforms and take proactive measures to maintain their reliability and quality.
• Improve system performance by optimizing resource utilization and ensuring efficient user experience for network services.
• Ensure services are available and monitor critical applications and related services to guarantee system availability.
• Cloud Operations & Kubernetes Management:
• Design, deploy, and manage Kubernetes clusters and related cloud infrastructure for both RAN and Core Network application deployments.
• Implement containerization strategies and orchestration best practices for telecom workloads.
• Manage and troubleshoot Robin storage solutions within the Kubernetes environment, supporting stateful RAN and Core applications.
• Implement and manage CI/CD pipelines for cloud-native RAN and Core applications.
• Provision, scale, and optimize cloud resources for all deployed network functions.
• Incident & Problem Management:
• Collaborate on high-priority incident tickets and ensure rapid system recovery for impacted services.
• Provide immediate technical insights and support for cloud-native network functions.
• Lead Problem Management efforts and identify bugs for complex incidents affecting RAN and Core cloud deployments.
• Monitoring & Alerting:
• Implement robust monitoring, logging, and alerting solutions for cloud infrastructure and applications.
• Define and track Service Level Indicators (SLIs) and Service Level Objectives (SLOs) for critical RAN and Core services.
• Automation & Tooling:
• Develop automation scripts and tools to streamline operational tasks and incident response for cloud-native RAN and Core components.
• Evaluate and integrate new tools and technologies to enhance operational efficiency.

Required Skills and Qualifications:

• Expertise in Kubernetes cluster deployment, management, and troubleshooting.
• Container orchestration, Pod lifecycle, Deployments, Services, Ingress.
• Advanced networking within Kubernetes (CNI, CoreDNS, service mesh concepts).
• Security best practices in Kubernetes, especially for critical network functions.
• Proficiency in Cloud Platforms: Experience with at least one major cloud provider with a focus on enterprise-grade infrastructure.
• Containerization Technologies: Docker, container.
• Robin Storage: Hands-on experience with Robin.io or similar distributed persistent storage solutions for Kubernetes.
• Infrastructure as Code (IaC): Terraform, Ansible, or similar tools for automating cloud and Kubernetes deployments.
• Scripting & Automation: Strong proficiency in Python, Go, Bash, or similar for developing automation and tooling.
• Monitoring & Logging Tools: Prometheus, Grafana, ELK Stack, Splunk, Datadog, or similar, with experience in large-scale data ingestion and analysis.
• CI/CD Tools: Jenkins, GitLab CI/CD, Argo CD, or similar, for continuous deployment of network functions.
• Operating Systems: Linux expert-level knowledge.
• Networking Fundamentals: Deep understanding of TCP/IP, DNS, Load Balancing, Firewalls, VPNs, and advanced network concepts relevant to telecom.
• Telecommunications Network Knowledge:
• Strong understanding of Radio Access Network (RAN) architecture, components, and interfaces.
• Strong understanding of Core Network (EPC/5GC) architecture, functions, and protocols.
• Education: Bachelor's degree in computer science, Engineering, or a related field.
• Experience: Minimum of 5-6 years of experience in a Cloud Engineering, DevOps, or SRE role with a significant focus on Kubernetes and cloud operations.
• Exceptional analytical and problem-solving skills with a methodical approach to debugging complex systems.
• Excellent verbal and written communication skills for effective collaboration with technical and non-technical stakeholders.
• A strong desire to learn, adapt, and drive continuous improvement in processes and systems.

Benefits:

This role offers excellent opportunities for career growth and development, with a competitive salary and benefits package.

Others:

Our organization values diversity and inclusion, and we encourage applications from candidates of all backgrounds.