Support Customer Experience Representative

2 days ago

Agra, Uttar Pradesh, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 9,00,000

Customer Service Representative Opportunity

We are looking for a skilled professional to provide exceptional customer satisfaction in our large-scale housing project.

This is an excellent opportunity for growth in a successful project that aligns with state government policy.

Responsibilities include:

  • Handling customer inquiries, providing prompt and accurate responses, and resolving issues efficiently.
  • Maintaining high customer service standards by demonstrating empathy and professionalism.
  • Collaborating with the sales team to provide seamless support throughout the sales process.
  • Utilizing CRM software to track customer interactions and generate reports.
  • Analyzing customer data to identify patterns and trends.

Required skills and qualifications include:

  • Bachelor's degree in a relevant field or equivalent experience.
  • Proven experience in customer service or CRM role, preferably in real estate or housing industry.
  • Excellent verbal and written communication skills in English and Hindi.

The ideal candidate will be passionate about customer service, possess excellent communication skills, and thrive in a dynamic environment.

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