Customer Relationship Representative
3 days ago
We are seeking a skilled professional to join our team as a Customer Relationship Representative.
The ideal candidate will be responsible for conducting demo calls with prospective students, building trust and providing guidance on program details, and maintaining ongoing communication with students to support engagement and satisfaction.
Key Responsibilities:- Conduct demo calls with prospective students to showcase our certification programs.
- Build trust and provide guidance on program details, enrollment process, and next steps.
- Answer student inquiries and ensure a positive onboarding experience.
- Maintain ongoing communication with students to support engagement and satisfaction.
- Collaborate with the sales and support team to meet enrollment targets.
- Prepare reports and provide feedback on student interactions.
- Bachelor's degree in Business, Communications, or a related field (preferred).
- 1–3 years of experience in customer relations, inside sales, or student support.
- Prior experience working with U.S.-based customers or in international markets is a plus.
- Excellent English communication skills (written and spoken).
- Confident, professional, and fluent in conducting virtual presentations.
- Strong interpersonal skills and ability to connect with students.
- A remote role based in India.
- Competitive salary and performance-based sales bonus.
- Opportunity to grow with a global EdTech company.
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Agra, Uttar Pradesh, India beBeeCustomerService Full time ₹ 30,000Job Title:Career Opportunities for Customer Service Representatives
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