
US Voice Market Appointment Coordinator
5 days ago
A high-impact role for a motivated individual to join our team in scheduling appointments for dental clients in the US.
- We seek an Appointment Specialist with expertise in the US voice market, possessing excellent English communication skills and prior experience in handling US-based voice processes.
Key Responsibilities:
- Conduct outbound calls to schedule appointments according to client preferences and availability.
- Ensure all scheduled appointments align with client requirements.
- Effectively handle inquiries and provide necessary information about services.
- Maintain accurate records of calls and appointments in our CRM system.
- Meet performance targets and adhere to established call scripts and guidelines.
- Collaborate with the team to optimize appointment booking strategies.
Qualifications and Requirements:
- Excellent spoken English with a professional and clear tone.
- Minimum of 2+ years' experience in the US voice process, preferably in appointment booking or customer service.
- Familiarity with the dental industry is highly preferred.
- Reliable laptop/desktop and high-speed internet connection for uninterrupted work.
- Ability to work in night and early morning shifts (India time).
- Self-motivated and comfortable working in a remote environment.
- Strong organizational and time-management skills.
Compensation Package:
Split pay structure linked to performance and appointment booking success.
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