Front Desk Operations Manager

3 weeks ago


Bengaluru, Karnataka, India Spandana Hospital Full time
Key Responsibilities for Front Desk Manager
  • Lead the front desk team by setting a positive example and providing guidance and support to front desk agents
  • Anticipate and address guest requests and needs in a timely and professional manner
  • Collaborate with the General Manager to develop and manage the front office budget, ensuring exceptional customer service
  • Manage the scheduling and workload of front office staff, ensuring seamless operations during shifts
  • Act as a liaison between the General Manager and front office staff, facilitating open communication
  • Handle phone inquiries, direct calls, and provide accurate information to guests


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