Front Desk Receptionist

2 weeks ago


Bengaluru, Karnataka, India Accor Full time

Job Summary

We are seeking a highly skilled and enthusiastic Front Desk Receptionist to join our team at Novotel Bengaluru Outer Ring Road As a Reception Team Member, you will be the first point of contact for our guests, ensuring a warm and welcoming experience throughout their stay.

Key Responsibilities

  • Provide exceptional customer service, responding to guest queries and resolving any issues promptly and professionally.
  • Maintain high standards of cleanliness and organization at the front desk, ensuring a seamless check-in and check-out process.
  • Develop and implement effective administrative procedures to optimize front desk operations and improve guest satisfaction.
  • Collaborate with the Reception team to achieve common goals and objectives, promoting a positive and inclusive work environment.

Requirements

A Bachelor of Hospitality Management (BHM) degree is essential for this role, as is excellent communication and problem-solving skills. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we would love to hear from you



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