
Senior ServiceNow Tester with Business Analyst Experience
24 hours ago
We are seeking a highly skilled ServiceNow tester to join our team. As a Senior/Lead ServiceNow QA/Tester, you will be responsible for designing and executing test cases, including functional, integration, regression, and user acceptance tests.
Key responsibilities include:
- Designing and running test cases for employee processes that cross multiple systems, from Workday to ServiceNow and other enterprise applications.
- Testing the data exchange between ServiceNow and Workday via their respective APIs (REST and SOAP), often using ServiceNow's Integration Hub.
- Workflow automation: Expertise in testing HR workflows that span both platforms, such as automated onboarding, offboarding, and other employee life-cycle events initiated in Workday and executed in ServiceNow.
- Performance testing: Evaluating the performance of the integrated systems under different loads, particularly for real-time integrations.
- Regression testing: Conducting thorough regression testing for every ServiceNow update or Workday patch to ensure integrations remain intact.
To be successful in this role, you must have:
- Extensive ServiceNow Tester experience.
- Strong understanding of Workday HR.
- Colleague experience: Specific experience with the employee-facing side of HR systems, ensuring a positive and seamless user experience.
- Maintain comprehensive test documentation, including test plans, cases, and results.
This is a long-term opportunity with immediate start availability. You will have the chance to work with a healthcare client and contribute to the success of their HR systems.
Location: Remote from India
Duration: Long term
Start: Immediate
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Senior Business Analyst
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