Technical Support Professional

6 days ago


Thiruvananthapuram, Kerala, India beBeeInfrastructure Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Job Description

We are seeking a skilled professional to take on the role of Support Engineer. This position requires someone with expertise in deploying and maintaining cloud-based infrastructure services.

The successful candidate will have proficiency in service-oriented architecture, cloud-based web services architecture, design patterns, and frameworks.

Key Responsibilities:
  • Develop and deliver automation software required for building and improving the functionality, reliability, availability, and manageability of applications and cloud platforms.
  • Champion and drive the adoption of Infrastructure as Code (IaC) practices and mindset.
  • Design, architect, and build self-service, self-healing, synthetic monitoring, and alerting platform and tools.
  • Automate the deployment and test automation processes through CI/CD pipeline (Git, Jenkins, SonarQube, Artifactory, Docker containers).
  • Build container hosting-platform using Kubernetes.
  • Introduce new cloud technologies, tools, and processes to keep innovating in the commerce area and drive greater business value.

Required Skills and Qualifications:

Must-Have Skills:
  • Proficiency in deploying and maintaining Cloud-based infrastructure services (AWS, GCP, Azure).
  • Well-versed with service-oriented architecture, cloud-based web services architecture, design patterns, and frameworks.
  • Good knowledge of cloud-related services like compute, storage, network, messaging (e.g., SNS, SQS), and automation (e.g., CFT/Terraform).
  • Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
  • Experience in systems management/automation tools (Puppet/Chef/Ansible, Terraform).
  • Basic understanding of Linux System Admin with basic troubleshooting and problem-solving skills.
  • Basic hands-on experience with languages (Bash/Python/Core Java/Scala).
  • Experience with CI/CD pipeline (Jenkins, Git, Maven etc).
Good-to-Have Skills:
  • Good hands-on experience in GCP preferably.
  • Basic experience and understanding of ML Ops.
  • Basic knowledge of Agile/Scrum/DevOps software development methodologies.


  • Thiruvananthapuram, Kerala, India beBeeProblem Full time ₹ 50,00,000 - ₹ 70,00,000

    Help Desk Support Specialist">We are seeking a seasoned Technical Support Professional to join our team. As a Help Desk Support Specialist, you will be the primary point of contact for customers seeking assistance with technical issues.Key responsibilities include determining the issue, researching and following up steps as necessary for resolution of...


  • Thiruvananthapuram, Kerala, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    OverviewThe Technical Support Specialist position is a key role in ensuring exceptional customer support experiences. The successful candidate will provide expert technical assistance, resolve issues efficiently, and collaborate with cross-functional teams to drive resolution.Key Responsibilities:Respond to customer inquiries, providing timely and effective...


  • Thiruvananthapuram, Kerala, India beBeeTechnical Full time ₹ 82,50,000 - ₹ 99,95,000

    Senior Technical Support Specialist">We are seeking a skilled professional to provide advanced technical support and ensure the smooth operation of our systems.">About the Role:">The Senior Service Technician will provide technical assistance for firm-wide technology issues, including hardware, software, networking, and service processes. You will work...


  • Thiruvananthapuram, Kerala, India beBeetechnical Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Summary:We are seeking a skilled professional to provide technical support for on-prem and cloud applications.


  • Thiruvananthapuram, Kerala, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 15,00,000

    Seeking a seasoned technical professional to provide level 3/4 support for our applications and infrastructure.Key Responsibilities:Deliver exceptional technical assistance to resolve complex issues using built-in browser tools and scripting languages.Collaborate with cross-functional teams to implement changes and improve services.Develop and maintain...


  • Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Summary:We are seeking a skilled Support Analyst to join our team.This role is ideal for individuals who enjoy problem-solving and providing exceptional customer service.Job Description:The successful candidate will be responsible for resolving technical issues in a timely and professional manner, utilizing effective communication skills and...


  • Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000

    Job Overview">We are seeking a skilled Technical Support Specialist to provide exceptional customer service and technical assistance to global clients.Key Responsibilities:Resolve customer queries via phone, email, or chat in a timely and professional manner.Provide technical troubleshooting and basic technical assistance for telecom, VoIP, networking, and...


  • Thiruvananthapuram, Kerala, India beBeeApplication Full time ₹ 6,00,000 - ₹ 10,00,000

    Job Overview:We seek a skilled Application Support Specialist to join our team. The ideal candidate will have experience in FinTech or Banking, excellent communication and analytical skills, and a willingness to learn and grow in a fast-paced environment.Responsibilities:Provide L1/L2 application support for banking and fintech applications.Act as the first...


  • Thiruvananthapuram, Kerala, India beBeeMacSupport Full time

    Job OverviewWe are seeking a skilled professional to fill the role of Mac Support Specialist. In this position, you will be responsible for providing technical support to users, setting up clients' Mac iOS systems, and troubleshooting hardware and software issues.Key ResponsibilitiesProvide technical assistance to users via phone, email, or in-person...


  • Thiruvananthapuram, Kerala, India beBeeTechnical Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job OpportunityRole: Technical Support Professional1-4 years of experience in a technical support role, preferably with a strong background in customer service.Excellent communication and typing skills (60-80 WPM) for effective issue resolution and documentation.Troubleshooting expertise with established Standard Operating Procedures (SOPs).Knowledge of...