
Technical Support Professional
6 days ago
We are seeking a skilled professional to take on the role of Support Engineer. This position requires someone with expertise in deploying and maintaining cloud-based infrastructure services.
The successful candidate will have proficiency in service-oriented architecture, cloud-based web services architecture, design patterns, and frameworks.
Key Responsibilities:- Develop and deliver automation software required for building and improving the functionality, reliability, availability, and manageability of applications and cloud platforms.
- Champion and drive the adoption of Infrastructure as Code (IaC) practices and mindset.
- Design, architect, and build self-service, self-healing, synthetic monitoring, and alerting platform and tools.
- Automate the deployment and test automation processes through CI/CD pipeline (Git, Jenkins, SonarQube, Artifactory, Docker containers).
- Build container hosting-platform using Kubernetes.
- Introduce new cloud technologies, tools, and processes to keep innovating in the commerce area and drive greater business value.
Required Skills and Qualifications:
Must-Have Skills:- Proficiency in deploying and maintaining Cloud-based infrastructure services (AWS, GCP, Azure).
- Well-versed with service-oriented architecture, cloud-based web services architecture, design patterns, and frameworks.
- Good knowledge of cloud-related services like compute, storage, network, messaging (e.g., SNS, SQS), and automation (e.g., CFT/Terraform).
- Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
- Experience in systems management/automation tools (Puppet/Chef/Ansible, Terraform).
- Basic understanding of Linux System Admin with basic troubleshooting and problem-solving skills.
- Basic hands-on experience with languages (Bash/Python/Core Java/Scala).
- Experience with CI/CD pipeline (Jenkins, Git, Maven etc).
- Good hands-on experience in GCP preferably.
- Basic experience and understanding of ML Ops.
- Basic knowledge of Agile/Scrum/DevOps software development methodologies.
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