Director of Complaints Handling
1 week ago
We are seeking a highly experienced Director to join our team as Director of Complaints Handling. This role involves leading and developing a team responsible for handling customer complaints, ensuring they are resolved efficiently and effectively.
About the Role:
- Lead teams to oversee and deliver daily workload, ensuring transactions are completed in accordance with customer service level agreements and external timeframes.
- Key point of contact for escalation, support/direction, service/performance analysis, problem resolution, appraisal, coaching, mentoring, provision of information, support, and facilitation of ideas.
- Work with teams to oversee and ensure all client instructions are processed in accordance with their wishes and that exceptions are escalated in accordance with established policies and procedures.
What We Offer:
- A competitive salary of AU$180,000 - AU$250,000 per annum, depending on experience.
- An attractive benefits package, including comprehensive health insurance and retirement savings plan.
- The opportunity to work with a leading financial institution, NAB, and contribute to its success.
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Finance Director
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Lead MERN Developer and Technical Director
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Marketing Strategy Director
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Strategic Brand Director
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HR Director
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Director of Operational Excellence
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Gurgaon, Haryana, India Teamware Solutions - A division of Quantum Leap Co Full timeAbout Teamware SolutionsTeamware Solutions, a division of Quantum Leap Co, is seeking an experienced Business Development Director to lead our strategy execution efforts. With a strong focus on innovation and growth, we are committed to delivering exceptional results for our clients.
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Technical Director
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Digital Art Director
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Strategic Operations Director
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Finance Director for Revenue Growth
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Clinical Project Director
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Gurgaon, Haryana, India A client of Career stone Full timeJob OverviewWe are seeking an experienced High-Level Engineering Director to lead our development team working on the MERN platform. The ideal candidate will have a strong technical background and leadership skills to oversee project timelines, resource allocation, and task prioritization.About UsA client of Career stone is a leading company in the industry...
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Strategic Banking Product Director
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Project Director
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Collections Operations Director
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Clinical Project Director
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