Unlocking Technical Excellence as a Product Licensing Specialist

2 days ago

Thiruvananthapuram, Kerala, India beBeeLicensing Full time ₹ 80,00,000 - ₹ 1,20,00,000
Product Specialist, Licensing

At Gamma Technologies, we develop innovative multi-physics CAE simulation software solutions that empower engineering transformations across various industries.

We are seeking a skilled Product Specialist to help customers successfully implement and utilize our GT-SUITE software by managing IT-facing components, providing technical support, and ensuring seamless user experiences.

  • Critical Responsibilities:
  • Manage and provide technical support for our software installer across multiple platforms.
  • Oversee and manage our licensing solution, addressing antivirus-related issues.
  • Collaborate with cross-functional teams to align product features with business goals and customer needs.

Required Skills and Qualifications:

  • Bachelor's degree in Information Technology, Engineering, Computer Science, or related fields.
  • Relevant experience in technical support, product management, or IT roles, preferably in the software industry.
  • Prior exposure to customer-facing support roles, particularly in a technical capacity.
  • Experience with software installation, licensing management tools, and troubleshooting complex issues.
  • Familiarity with operating systems (Linux, Windows) and understanding of software installation and configuration processes.
  • Knowledge of Python or similar scripting languages.

What We Offer:

  • A dynamic team of experts.
  • The opportunity to bring your ideas to life and share them with a vast customer base.
  • A chance to build a professional network across diverse industries.

Key Areas of Responsibility:

  • Technical Support: Provide timely and effective assistance to customers experiencing difficulties with our software installer.
  • Licensing Management: Oversee the administration of licenses, resolving antivirus-related issues to ensure seamless user experiences.
  • Collaboration: Work closely with cross-functional teams to synchronize product features with business objectives and customer expectations.

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