Technical Specialist

1 week ago

Thiruvananthapuram, Kerala, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 15,00,000

We are seeking a highly skilled professional to join our team as a Technical Specialist. This role will be responsible for providing exceptional technical support to customers, ensuring timely resolution of issues and maintaining high levels of customer satisfaction.

Job Responsibilities:
  • Provide on-site and remote technical support to customers
  • Respond promptly to customer inquiries and resolve issues efficiently
  • Maintain accurate records of customer interactions and provide regular updates on progress
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Develop and maintain technical documentation to support customer training and onboarding
  • Pursue continuous learning and professional development to stay up-to-date with industry trends and best practices
Required Skills and Qualifications:
  • Proven technical expertise in field service management
  • Excellent communication and problem-solving skills
  • Ability to work effectively in a fast-paced environment
  • Bachelor's degree in a relevant field or equivalent experience
Benefits:
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a leading organization in the life sciences industry
Others:
  • This is a full-time position with a competitive salary and benefits package
  • The successful candidate will be required to undergo a background check prior to commencement of employment

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