Customer Experience Manager

Being a CEM, the roles and responsibilities are:1. To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct handling of complaints and returns.2. Improve customer service experience, create engaged customers and facilitate organic growth.3. Take ownership of customer...

Customer Activation StrategistDevelop and execute customer activation strategies to drive brand engagement and commercial impact in Global Travel Retail.Key Responsibilities:Design and implement annual customer marketing plans to maximize brand visibility.Build strategic partnerships with airport retail and operational stakeholders.Lead immersive consumer...

Job Title: Guest Relationship ExecutiveKey Responsibilities:Managing Guest Interactions: Addressing guest concerns effectively, both pre-booking and post-booking.Inventory Management of Properties: Overseeing the inventory of all property-related items, including furnishings, amenities, and supplies, to ensure properties are well-stocked and ready for guest...

Customer Service RepresentativeOur organization is seeking a skilled Customer Service Representative to provide exceptional customer experiences.About the Role:Handle inbound and outbound customer interactions via calls, emails, chat, or other communication channels.Resolve customer complaints and queries promptly while ensuring customer satisfaction.Elevate...

Job OverviewAre you a detail-oriented and proactive individual with a passion for managing user lifecycle activities? We are seeking a skilled L1 Support Engineer to join our team in ensuring secure and efficient user management across various customer environments.Key Responsibilities:Manage onboarding and offboarding procedures for users, including...

Job DescriptionApply NowGurugram, IndiaAbout AgodaAgoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our...

We're Hiring: Customer Experience Specialist at AliveAt Alive, we're looking for a Customer Experience Specialist who is passionate about delivering outstanding support and creating memorable interactions with our users.What You'll Do: Provide exceptional customer support via chat and calls. Resolve user inquiries with empathy, efficiency, and...

Job Overview:">We are seeking a results-driven customer support professional to join our team. As an Outbound Sales Executive, you will play a crucial role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Provide top-notch customer support through effective communication and issue resolution.Maintain the highest...

Customer Support Manager Opportunity Lead, Inspire, and Elevate Customer Experience An exciting opportunity has opened for an experienced Customer Support Manager to guide a high-performing support team within a dynamic e-learning company dedicated to delivering exceptional customer satisfaction. Position: Customer Support ManagerDepartment: Customer...

Customer Success Manager (Delhi | India)Are you a relationship-driven professional who thrives at the intersection of product, people, and business growth?Join one of India's fastest-growing AI startups — welcome to Convin.About ConvinConvin is a cutting-edge Conversation Intelligence platform built by IIT Delhi alumni, designed to empower sales,...