
Director of Customer Experience
2 days ago
The role of the Influencer Loyalty Program Manager is pivotal in spearheading the development and implementation of innovative loyalty programs targeting small to medium-sized façade & window fabricators. This strategic position focuses on cultivating non-price based value propositions that leverage technical expertise, digital solutions, and consumer insights to enhance engagement, fabricator capabilities, and differentiate our offerings in undifferentiated markets.
- Loyalty Program Development and Execution
- Develop and implement loyalty initiatives focused on enhancing fabricator expertise, project success, and showcasing professionalism without relying on price discounts.
- Drive Digital Engagement and Enablement
- Lead the deployment of digital tools empowering fabricators to optimize project delivery and showcase their technical expertise.
- Capturing and Utilizing Consumer Insights
- Establish systems to capture qualitative insights from façade & window fabricators and end-users, including project feedback, evolving technical needs, and market trends.
- Leverage these insights to refine value propositions, thus reinforcing loyalty through relevant and impactful solutions at scale.
- Recognition and Capability Building
- Develop tiered certification programs recognizing fabricators for excellence in technical expertise and professionalism, cementing their market leadership and brand advocacy.
- Strategic Support to Field Marketing Team
Provide enablers to the Field Marketing team to build sustained relationships with fabricators, offering strategic guidance, early access to innovations, and platforms for peer collaboration and knowledge sharing.
- Program Performance Tracking and Reporting
- Use CRM systems and digital analytics to monitor engagement, gather feedback, track KPIs, and produce actionable reports to optimize loyalty initiatives.
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Director of Customer Experience
4 days ago
Vellore, Tamil Nadu, India beBeeCustomerService Full time ₹ 90,00,000 - ₹ 1,20,00,000**Job Title:** Customer Service DirectorWe are seeking a seasoned professional to lead our customer support team.About the Role:This is a pivotal position in ensuring seamless coordination across all divisions to deliver exceptional customer service, manage roadside assistance, handle product complaints, and drive continuous improvement in customer...
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Customer Experience Representative
3 days ago
Vellore, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000**Customer Support Specialist Role**">We are seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our customer-facing operations, you will be responsible for delivering exceptional customer experiences through timely and effective support.">The ideal candidate will possess excellent communication and...
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Customer Experience Advocate
4 days ago
Vellore, Tamil Nadu, India beBeeCustomer Full time ₹ 26,000 - ₹ 36,000Customer Support Specialist OpportunityWe are seeking a skilled Customer Service Representative to fill this exciting role at our organization.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to problem-solve and multitask.The successful candidate will be responsible for delivering exceptional customer...
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Customer Experience Specialist
4 days ago
Vellore, Tamil Nadu, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000Exceptional Customer Service RoleWe are seeking an experienced professional to provide top-notch customer support through various channels, resolving technical issues and ensuring customer satisfaction.Key Responsibilities:Respond promptly to customer inquiries via phone, email or chat, providing accurate and helpful solutions.Assist customers with software...
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Customer Experience Specialist
1 week ago
Vellore, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 6,00,000 - ₹ 8,50,000Job SummaryThis role involves delivering exceptional customer experiences through proactive support, resolving inquiries efficiently, and ensuring high levels of customer satisfaction.We are looking for a skilled professional to manage customer queries, provide timely assistance via chat and email, and work collaboratively as part of our team.Key...
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Customer Experience Strategist
1 week ago
Vellore, Tamil Nadu, India beBeeRelationship Full time ₹ 8,00,000 - ₹ 15,00,000About the RoleWe are seeking a seasoned Customer Relationship Management Manager to join our team. In this pivotal role, you will be responsible for developing and executing customer relationship strategies that drive loyalty and retention.The ideal candidate will have a proven track record of analyzing customer data, managing CRM software, and collaborating...
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Customer Experience Lead
1 week ago
Vellore, Tamil Nadu, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 8,00,000About the RoleThis is an exciting opportunity to join a dynamic team and provide exceptional customer satisfaction in a successful large-scale housing project.The ideal candidate will be a highly motivated and customer-focused professional who thrives in a fast-paced environment.Key Responsibilities:Customer Service Specialist: Handle customer inquiries,...
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Customer Experience Associate
3 days ago
Vellore, Tamil Nadu, India beBeeCustomerService Full time ₹ 18,00,000 - ₹ 25,00,000We are seeking a skilled Customer Experience Associate to provide exceptional service and build a rewarding career in the banking and financial services sector.This is an exciting opportunity for individuals who are passionate about delivering outstanding results and achieving success in a fast-paced environment.The ideal candidate will have strong...
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Customer Experience Champion
2 days ago
Vellore, Tamil Nadu, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 10,00,000Customer Service Role OverviewAs a key member of our team, you will be responsible for delivering exceptional customer service to our clients. This involves assisting customers with inquiries, resolving issues, and ensuring a positive experience for every interaction.The ideal candidate will possess excellent communication skills, a strong focus on customer...
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Project Director
1 week ago
Vellore, Tamil Nadu, India beBeeConstruction Full time ₹ 1,20,00,000 - ₹ 2,00,00,000Job Title: Project DirectorThe ideal candidate will possess a Graduate degree in Civil Engineering and at least 15 years of experience in the construction industry, with 5 years in a similar position. The successful candidate will be responsible for overseeing the construction process, ensuring that projects are completed efficiently and to the required...